The posting
We're Hiring: Arabic Speaker – Technical Customer Support | Lisbon, Portugal
ONLY for EU citizens or Residents in Portugal!
Location: Lisbon, Portugal (On-site) Schedule: Monday–Friday: 08:00 – 17:00 Sunday: 09:00 – 18:00 Saturday: OFF
Contract Type: CDI (Permanent Contract) Trial Period: 3 Months
Salary & Benefits: Base Salary: 914.30€ x14 months Performance Bonus: 100€ x12 months Meal Allowance: 7.23€ net/day Health Insurance after 6 months Relocation Package included Flight Ticket Reimbursement after 6 months Accommodation support: Private room for 280€/month (deducted from salary for 12 months)
Your Responsibilities: Support customers via phone, email, chat, and social messaging channels Handle pre-sales questions, technical troubleshooting, and general inquiries Ensure excellent customer satisfaction and case documentation Escalate complex issues when necessary Manage ticket queues and collaborate with internal teams
Requirements: Native Arabic speaker + English B2 level Experience in technical customer support/troubleshooting is a plus Experience in paid campaign management is mandatory Degree in Marketing or related field Experience in Digital Marketing Contact Center experience in an Advertising Tech environment is an advantage Familiarity with social media platforms and digital advertising Strong customer service and communication skills Team player with the ability to work independently
Start your international career in sunny Lisbon and join a multicultural team!
Interested? Send your CV or message me directly for more information.
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