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Open nowFirst seen 2 days ago

Customer support agent

CB Talents SP2,677 open roles

Where
Athens, Attica, Greece
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Your applicationOpen nowCustomer support agentCB Talents SP · Athens, Attica, Greece

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on CB Talents SP's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

11.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.8%7 days
  4. 18.5%14 days
  5. 35.5%30 days
  6. 45.1%60 days
This job: first seen 2 days ago

The posting

We are looking for a German-speaking Customer Support Representative to join an international Market Line (ML) Customer Support Team in Greece. In this role, you will provide high-quality assistance to customers, ensuring satisfaction through professional support, troubleshooting, and solution-oriented service.

You will work in a dynamic, multicultural environment supporting customers of a leading global premium brand.

Key Responsibilities

  • Manage customer inquiries via phone, email, and chat in German
  • Provide guidance and troubleshooting support for premium consumer products
  • Assist customers with orders, returns, repairs, warranties, and technical concerns
  • Deliver an outstanding customer experience with professionalism and empathy
  • Accurately document all customer interactions in internal systems and CRM platforms
  • Collaborate with internal departments to resolve complex cases
  • Meet KPIs related to service quality, productivity, and customer satisfaction

Candidate Requirements

  • Native or near-native level of German (C1/C2)
  • Good level of English (B2+) for internal communication
  • Strong communication, organizational, and problem-solving skills
  • Customer-first mindset and passion for delivering excellent service
  • Ability to thrive in a fast-paced, international work environment
  • Previous customer service or technical support experience is a plus
  • Comfortable using computers and support tools (CRM systems, ticketing platforms)

What We Offer

  • Competitive salary package + performance-based bonuses
  • Relocation support for candidates moving to Greece
  • Paid training program (product and systems training)
  • Private health insurance
  • Career development opportunities in an international organization
  • Modern office facilities and supportive team culture
  • Opportunity to work for a world-renowned premium technology brand
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One press. We do the rest.

  1. A CV for this posting

    Written against CB Talents SP's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on CB Talents SP's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    CB Talents SP's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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3×

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  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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