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Open nowFirst seen 4 days ago

Danish-Speaking Customer Support Agent

CB Talents SP2,688 open roles

Where
Athens, Attica, Greece
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Your applicationOpen nowDanish-Speaking Customer Support AgentCB Talents SP · Athens, Attica, Greece

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on CB Talents SP's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: first seen 4 days ago

The posting

Job Overview

We are looking for enthusiastic Danish-speaking Customer Support Agents to join an international customer service team. In this role, you will support customers by assisting with inquiries, providing helpful information, and ensuring a positive service experience. You will communicate with customers through different channels while working in a dynamic and multicultural environment.

Key Responsibilities

  • Provide friendly and professional support to customers through various communication channels.
  • Assist customers with general account or service-related inquiries.
  • Help resolve customer concerns by offering clear information and solutions.
  • Ensure a positive customer experience by responding in a timely and helpful manner.
  • Escalate more complex issues when necessary.
  • Maintain accurate records of customer interactions.
  • Follow company guidelines and quality standards while delivering support.

Requirements

  • Fluency in Danish (C1 level or near-native proficiency).
  • Good English communication skills (B2 level) for internal communication and training.
  • Strong written communication skills for handling messages and emails.
  • Basic computer skills and the ability to work with multiple systems.
  • Customer-oriented mindset with good problem-solving abilities.
  • Previous customer service experience is a plus but not required.

What You Can Expect

  • Structured onboarding and training program.
  • Opportunities for learning and professional growth.
  • Supportive and multicultural working environment.
  • Experience working in an international company.
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    The review screen in CV Rocket: how each CV was read, round by round.

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