The posting
About the Role
We are currently looking for motivated Danish-speaking Customer Support Representatives to join a growing international team in Thessaloniki, Greece. In this role, you will assist customers with their questions, provide guidance when issues arise, and help ensure a smooth and positive customer experience.
This position offers the opportunity to work in a fast-paced and multicultural environment while developing valuable communication and customer service skills.
Main Responsibilities
- Provide professional customer support through different communication channels.
- Respond to customer inquiries and assist with general service-related questions.
- Help customers resolve issues by providing clear guidance and solutions.
- Deliver a positive and helpful customer experience at all times.
- Escalate complex cases to the appropriate team when necessary.
- Keep accurate records of customer interactions and follow internal processes.
- Work collaboratively with colleagues to ensure efficient service delivery.
Requirements
- Fluent Danish (C1 level or near-native).
- Good command of English (B2 level) for internal communication and training.
- Strong written communication skills.
- Comfortable using computers and navigating multiple systems.
- Customer-focused attitude with good problem-solving skills.
- Previous customer service experience is an advantage but not mandatory.
What We Offer
- Full training and onboarding to help you succeed in the role.
- Opportunities for professional development and career growth.
- A supportive and multicultural working environment.
- The chance to live and work in one of Greek most vibrant cities.



