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Open nowFirst seen 4 days ago

Danish-Speaking Customer Support Agent

CB Talents SP2,688 open roles

Where
Thessaloniki, Central Macedonia, Greece
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Your applicationOpen nowDanish-Speaking Customer Support AgentCB Talents SP · Thessaloniki, Central Macedonia, Greece
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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: first seen 4 days ago

The posting

About the Role

We are currently looking for motivated Danish-speaking Customer Support Representatives to join a growing international team in Thessaloniki, Greece. In this role, you will assist customers with their questions, provide guidance when issues arise, and help ensure a smooth and positive customer experience.

This position offers the opportunity to work in a fast-paced and multicultural environment while developing valuable communication and customer service skills.

Main Responsibilities

  • Provide professional customer support through different communication channels.
  • Respond to customer inquiries and assist with general service-related questions.
  • Help customers resolve issues by providing clear guidance and solutions.
  • Deliver a positive and helpful customer experience at all times.
  • Escalate complex cases to the appropriate team when necessary.
  • Keep accurate records of customer interactions and follow internal processes.
  • Work collaboratively with colleagues to ensure efficient service delivery.

Requirements

  • Fluent Danish (C1 level or near-native).
  • Good command of English (B2 level) for internal communication and training.
  • Strong written communication skills.
  • Comfortable using computers and navigating multiple systems.
  • Customer-focused attitude with good problem-solving skills.
  • Previous customer service experience is an advantage but not mandatory.

What We Offer

  • Full training and onboarding to help you succeed in the role.
  • Opportunities for professional development and career growth.
  • A supportive and multicultural working environment.
  • The chance to live and work in one of Greek most vibrant cities.
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