The posting
About the Role
Support Dutch and English-speaking customers and help them resolve their questions quickly and with confidence.
What You'll Do
- Support customers via phone, email, and chat
- Resolve account, payment, and service inquiries
- Troubleshoot issues with clear, accurate solutions
- Document cases and escalate complex issues
- Aim for first-contact resolution and high customer satisfaction
What You Bring
- Fluent/Native Dutch and English, written and spoken
- Customer service experience is a plus
- Strong communication, empathy, and problem-solving skills
- Comfort with CRM systems and digital tools
- Legal right to work in the country of employment
What We Offer
- Paid training
- [Work model line]
- Career growth opportunities
- Supportive team and regular coaching
- Performance recognition
- Stable employment contract



