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Open nowFirst seen 4 days ago

French Speaker: Customer Support Representative - Porto Center

CB Talents SP2,688 open roles

Pay
€930 a day
Where
Vila Nova de Gaia, Portugal
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Your applicationOpen nowFrench Speaker: Customer Support Representative - Porto CenterCB Talents SP · Vila Nova de Gaia, Portugal

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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: first seen 4 days ago

The posting

French Customer Support Advisor – Bouygues Telecom (Porto Based)

Join the Bouygues Telecom Team in the heart of Porto! Are you a French speaker living in or around Porto? We are looking for enthusiastic individuals to join our international team, providing top-tier support for one of France's leading telecommunications providers.

The Role

As a Customer Support Advisor, you will be the voice of Bouygues Telecom, assisting customers through various channels with:

  • Subscription & Billing: Helping customers understand their plans and invoices.
  • Technical Troubleshooting: Providing simple, effective solutions for connectivity and service issues.
  • Customer Care: Welcoming customers and offering personalized solutions to enhance their experience.

What We Are Looking For

  • Language: Native or Strong C2 level in French.
  • Location: You must currently reside in the Porto area (Commutable to the office).
  • Experience: No previous experience required! We provide full training.
  • Availability: Ready to work rotating shifts between Monday and Saturday (7 AM – 7 PM).
  • Mindset: A positive attitude and a passion for helping people.

Salary & Competitive Benefits We offer a stable contract with a highly competitive local package:

  • Base Monthly Salary: €930 (Paid 14 times per year).
  • Meal Allowance: €9.00 per day (Approx. €198/month net).
  • Performance Bonus: €100 for the first 3 months, then performance-based.
  • Transport Subsidy: Reimbursement up to €40/month.
  • Health Insurance: Private medical insurance after 4 months of service.
  • Total Estimated Gross Package: ~€1,383 per month.

Hiring Process

  • Language & Logic Tests
  • Interview with the Hiring Manager
  • Onboarding & Training

Working Conditions

Please Note: There is no relocation package for this role. Candidates must already be living in the Porto Metropolitan Area to be considered.

  • 100% On-site at our Porto office.
  • Secure local contract.
  • A multicultural, inclusive environment with real career growth opportunities.
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