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Open nowFirst seen 5 hours ago

IT Helpdesk (French) | Remote within Portugal (Relocation Support)

CB Talents SP2,768 open roles

Pay
€1,318 a day
Where
Lille, France
Work mode
Remote
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Your applicationOpen nowIT Helpdesk (French) | Remote within Portugal (Relocation Support)CB Talents SP · Lille, France

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on CB Talents SP's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.1% of postings close within 7 days. Measured by our own scanner across the market. CB Talents SP postings stay open a median of 3 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 13.1%7 days
  4. 21.1%14 days
  5. 35.7%30 days
  6. 58.7%60 days
This job: first seen 5 hours ago

CB Talents SP median: 3 days open

The posting

You'll support a French fintech platform that automates accounting and finance for SMEs: real bugs, real data, real business owners waiting for answers. In French.

What you'll actually do

  • Take over escalated tickets, chats and video calls that L2 couldn't close
  • Dig into application errors: reproduce, analyse, diagnose
  • Check customer data directly in the database (MySQL) to catch errors at the source
  • Work with Postman, Slack and the support team to get to the root cause
  • Propose improvements to management based on the incidents you see
  • Join the company's ongoing training and development programmes

You're a fit if you have

  • Fluent French (it's the whole point)
  • English B2 (training is in English)
  • Working knowledge of MySQL/SQL, Postman, Slack and MS Office
  • Strong troubleshooting and ticket-handling skills
  • Clear written and spoken communication, customer focus, willingness to learn

What you get

  • Remote work from Portugal (one on-site day per quarter at the Porto / Vila Nova de Gaia office)
  • Paid training: 12 working days, 8h/day, in English, €185.60 net/week
  • Health insurance from day one
  • 12-month fixed-term contract; permanent contract for employment beyond 2 years
  • 20 days holiday in year one (pro-rata), 22 days afterwards
  • Schedule: 40h/week, Mon–Fri, rotating shifts between 08:00 and 17:30
  • Two pay options (monthly, 22 working days, gross):

Option A: No housing, €1,318.34 total cash

  • Base salary: €998.00
  • Christmas allowance: €83.17
  • Holiday allowance: €83.17
  • Meal allowance (€7/day): €154.00

Option B: With housing, €1,259.34 total package (€1,059.34 cash + €200 housing benefit)

  • Base salary: €776.00
  • Christmas allowance: €64.67
  • Holiday allowance: €64.67
  • Meal allowance (€7/day): €154.00
  • Housing benefit-in-kind: €200.00

Why French speakers should apply

  • Your language is the filter. Few people combine native-level French with SQL and API troubleshooting. You skip the crowd.
  • Move to Portugal on a real job, with paid training and an optional housing package.
  • Learn fintech from the inside: how accounting software breaks and how it gets fixed.
  • Build technical skills (SQL, APIs, debugging) that carry over to QA, product, ops or engineering-adjacent roles.

Ready to stop reading scripts and start solving more technical ones? Apply now.

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