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Open nowFirst seen 4 days ago

Italian-speaking Customer Support Representative

CB Talents SP2,688 open roles

Where
Thessaloniki, Central Macedonia, Greece
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Your applicationOpen nowItalian-speaking Customer Support RepresentativeCB Talents SP · Thessaloniki, Central Macedonia, Greece

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on CB Talents SP's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: first seen 4 days ago

The posting

Job Overview

We are looking for an Italian-speaking Customer Support Representative to provide exceptional service to customers in an international logistics environment. The position is on-site in Piraeus, Athens, Greece, offering the opportunity to support customers with delivery inquiries, shipment tracking, and account assistance.

You will play a key role in ensuring customers receive timely and effective support throughout their service experience.

Key Responsibilities

  • Assist customers with package tracking and delivery updates.
  • Handle requests related to shipments, claims, and billing inquiries.
  • Provide guidance on services and account management.
  • Address customer concerns with empathy and professionalism.
  • Maintain clear and accurate communication with customers.
  • Follow established procedures to resolve issues efficiently.
  • Participate in training sessions to maintain service knowledge.

Requirements

  • Fluent Italian (C1 level or higher).
  • English proficiency at B2 level.
  • Excellent communication and customer service skills.
  • Comfortable using multiple digital tools and systems.
  • Strong organizational and multitasking abilities.
  • Experience in customer support is beneficial but not required.
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  1. A CV for this posting

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  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on CB Talents SP's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    CB Talents SP's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

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  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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3×

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