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Open nowFirst seen 4 days ago

Mandarin & Cantonese Customer Support Specialist

CB Talents SP2,688 open roles

Where
Kuala Lumpur, Malaysia
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Your applicationOpen nowMandarin & Cantonese Customer Support SpecialistCB Talents SP · Kuala Lumpur, Malaysia

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on CB Talents SP's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: first seen 4 days ago

The posting

Mandarin & Cantonese Customer Support Specialist | Kuala Lumpur, Malaysia

Location: Kuala Lumpur, Malaysia (On-site)

Languages: Mandarin, Cantonese & English

We are currently hiring Customer Support Specialists to join an international team in Kuala Lumpur, Malaysia. This role focuses on supporting customers with reservation-related inquiries while delivering an exceptional customer experience across multiple communication channels.

This is an excellent opportunity to work in a dynamic and multicultural environment with attractive benefits and career development opportunities.

What You Will Do

  • Provide customer support via phone, email, and other communication channels
  • Assist customers with reservation inquiries, modifications, and cancellations
  • Coordinate with customers and service providers to resolve requests and complaints
  • Maintain accurate customer records using internal systems
  • Deliver high-quality customer service while meeting performance standards
  • Build positive relationships through professional and timely support

Requirements

  • Mandarin and Cantonese communication skills required
  • Good English communication skills required
  • Strong communication and problem-solving skills
  • Customer-focused mindset with excellent attention to detail
  • Ability to work independently in a fast-paced environment
  • Experience in customer service, hospitality, travel, or reservation support is an advantage
  • Flexibility to work rotating shifts, including weekends

What We Offer

  • Salary: RM 4,000 – RM 4,500 gross per month
  • Monthly KPI bonus of up to RM 700
  • 13th-month salary
  • Paid training and onboarding
  • Career development opportunities
  • International and multicultural work environment

If you are interested in building your career in customer support in Kuala Lumpur, Malaysia, we would be happy to hear from you.

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