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Open nowFirst seen 4 days ago

Multilingual Customer Service Representative

CB Talents SP2,688 open roles

Where
Sofia, Bulgaria
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Your applicationOpen nowMultilingual Customer Service RepresentativeCB Talents SP · Sofia, Bulgaria

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on CB Talents SP's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: first seen 4 days ago

The posting

Job description

Multilingual Customer Service Representatives

Languages: Azerbaijani, Czech, Slovenian, Slovak, or German

Are you fluent in one of the above languages and looking to launch or elevate your career in an international environment? We're hiring motivated Customer Service Representatives to join a dynamic, multicultural team in Sofia, Bulgaria and support some of the worlds most recognized global brands.

About the Role

This is a full-time, on-site position based in Sofia, Bulgaria, supporting internationally known companies across a variety of industries. You will be part of a collaborative and energetic team, working in a modern office environment.

Your Responsibilities Will Include:

  • Communicating with customers via phone, email, or chat
  • Handling customer inquiries, complaints, or requests in a timely and professional manner
  • Providing accurate information about products and services
  • Troubleshooting technical issues and escalating when necessary
  • Ensuring high levels of customer satisfaction by delivering exceptional service
  • Collaborating with team members and contributing to a positive work environment

What Were Looking For:

  • Fluency in Azerbaijani, Czech, Slovenian, Slovak, or German
  • Good command of English (spoken and written)
  • Strong communication and interpersonal skills
  • Problem-solving mindset and attention to detail
  • Previous experience in customer service is a plus, but not mandatory
  • Familiarity with Microsoft Office and CRM tools
  • Ability to work in rotating shifts, including weekends
  • Legal right to work in Bulgaria (work authorization required)
  • Willingness to relocate to Sofia, if not already based there

What You'll Receive:

  • Competitive salary with monthly performance bonuses
  • Relocation support including travel and accommodation assistance
  • Fully paid training and onboarding
  • Continuous learning and development opportunities
  • Career growth through internal promotion programs
  • Health and life insurance, well-being initiatives, and sports card
  • Transport allowance, education leave, life event bonuses, and corporate discounts
  • Convenient office location near public transport (metro & buses)

If you're passionate about delivering outstanding service, enjoy solving problems, and are excited to work in a global setting, we want to hear from you!

Apply now to become part of a growing international team and take your career to new heights.

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What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against CB Talents SP's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on CB Talents SP's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    CB Talents SP's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

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  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

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