The posting
Fluent in Portuguese and curious about tech? Start an international career in Athens, a capital known for its history, culture and warm hospitality, supporting some of the world's leading digital brands.
Location: Athens, Greece (remote available for selected teams)
Work Model: On-site or remote
Language: Portuguese (native or C1) + English (B2)
Schedule: Monday to Friday, Rotational shift between 08.00 - 20.00 (occasional weekends in some teams)
Salary: €1,045.72 – €1,100 gross/month, paid over 14 times a year
What you'll do
- Be the first point of contact for Portuguese-speaking users via phone, chat, email and social media
- Solve technical issues with apps, devices, accounts and online services, and assist with payments, refunds and subscriptions
- Escalate complex cases and follow up until they are resolved
What we're looking for
- Native-level or C1 Portuguese and B2 English (C1 for some teams)
- Strong written communication, good PC skills and typing speed of 25+ WPM
- Ability to multitask and stay calm in a fast-paced environment (customer support experience is a plus; some teams require 1+ year)
What's in it for you
- Comprehensive training and a nesting period to help you start with confidence
- Salary progression: €1,100 after 12 months, €1,150 after 3 years (depending on the team's starting salary)
- Monthly productivity bonus of up to €300 or 20% of gross salary
- One-time payments of €300 gross after 3 months and €500 gross after 9 months (selected teams)
- Transportation bonus up to €100/month and food allowance up to €80/month (selected on-site teams, based on on-site attendance)
- Relocation support for remote/abroad positions
- Team well-being activities
Interested? Apply now and join us across borders.



