The posting
Love entertainment, technology, and helping people solve problems?
Join an international Customer Support team supporting one of the world's leading digital entertainment platforms — while enjoying the atmosphere of Lisbon
Entertainment Industry International & multicultural environment Accommodation option available for eligible candidates
What You'll Do
- Help customers with account management and billing inquiries - Troubleshoot technical issues - Provide accurate information about products, services, and features - Identify customer needs and provide effective solutions - Deliver professional and empathetic customer support
Compensation & Benefits
With Company Accommodation Total package: €1,259.33/month Total gross cash compensation: €1,059.33/month Furnished room in a company-rented shared apartment Eligible housing expenses such as utilities and internet covered
Without Company Accommodation Total gross package: €1,262.33/month
Both options include: Meal allowance: €154/month based on 22 working days Holiday & Christmas allowances Health insurance from day one of the employment contract Compensated training upon successful completion Annual leave according to Portuguese employment rules
Who We're Looking For
Full fluency in Castilian Spanish English B1 or higher Plus one of the following language combinations: Castilian + Basque Castilian + Catalan & Valencian Castilian + Galician
Comfortable with technology and digital platforms Strong communication, empathy, and problem-solving skills Available for 24/7 rotating shifts, including nights, weekends, and holidays Must reside in mainland Portugal
Interested? Send me your updated CV in English and I'll share the next steps.
#Hiring #CustomerSupport #SpanishJobs #RemotePortugal #PortugalJobs #CustomerService



