The posting
The Case Manager provides comprehensive services to homebound elderly clients in the community through support services to maintain the client at home with a safe care plan. RESPONSIBILITIES: * Provide a comprehensive in-home assessment and reassessment of the older person’s current functional and cognitive capacities and limitations, unmet needs, and eligibility requirements for benefits and entitlements. * Develops and implement a care plan with the senior and his/her family when needed, to address the client’s unmet needs in order to assist them to continue to live safely in their own homes. * Provides crisis intervention services when needed, for situations such as medical emergencies, utility shut-offs, bedbug infestations, and disaster response. * Provide emergency coverage for Home Delivered Meal clients when the client fails to answer the door, when needed. * Perform intake activities, which include assessing eligibility, preliminary evaluation of the presenting problem, initiating services as needed and providing information and referral services. * Complete a comprehensive DFTA assessment form for each client on a timely basis and according to funding source regulations. * Advocate and apply for services and benefits for those whose needs are not being met. * Maintain up-to-date: case notes, waiting lists for clients on caseload, and the timely submission of monthly statistics and reports as required by the agency and the funding source. * Attend trainings including yearly training hours required by DFTA and other agency trainings/meetings. * Assist in the development of ongoing programming and outreach* Develop program resources and referral network* Utilize the Peer Place data system for client information and screen for benefits with UNIFORM system.* Represent the client at Fair Hearings when the client or his family is unable to do so. * Coordinate services such as Meals on Wheels, Personal Care or Intake.* Coordinate and train other program staff on benefits or entitlements, when requested. * Represent agency at community advocacy and meetings. QUALIFICATIONS: * Bachelor’s Degree from an accredited college or university. * Knowledge of entitlement for older adults preferred.* Good verbal and written command of the English Language. * Proficient in computer software applications, Excel, and Microsoft Office. * Within 6 months of hire date learn the DFTA client software systemfor data entry of client files* Good time management, organizational and interpersonal skills * Bilingual preferred. PHYSICAL REQUIREMENTS: * Able to operate a computer keyboard, mouse, and office equipment. * Able to climb stairs and make home visits. * Frequent sitting, standing, and walking. * Able to stretch and bend to retrieve files. * Ability to lift up to 10lbs. * Ability to read printed and handwritten materials. * Ability to read printed materials and computer screens. * Able to travel to client’s homes, meetings, conferences and other locations for trainings and meetings.
