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Open nowPosted 16 days ago

Front Desk Associate

ccmcnet110 open roles

Pay
$18 – $20 an hour
Where
Gilbert, AZ, US
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Your applicationOpen nowFront Desk Associateccmcnet · Gilbert, AZ, US

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The clock on this job

Early applications get read.

11.8% of postings close within 7 days. Measured by our own scanner across the market. ccmcnet postings stay open a median of 1 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.8%7 days
  4. 18.6%14 days
  5. 35.6%30 days
  6. 45.1%60 days
This job: posted 16 days ago

ccmcnet median: 1 days open

The posting

We are seeking an energetic, customer-focused Front Desk Associate who takes pride in providing exceptional service and creating a welcoming environment for residents, guests, and vendors. This role is ideal for someone who enjoys helping others, solving problems, and making a positive difference in the community every day.

Position Summary

As the first point of contact for our luxury condominium community, you will play a key role in delivering outstanding customer service while supporting the day-to-day operations of the property. The successful candidate will be friendly, professional, detail-oriented, and committed to providing an exceptional resident experience.

Key Responsibilities

  • Greet residents, guests, vendors, and visitors in a professional and welcoming manner
  • Assist residents with package retrieval and delivery notifications
  • Manage resident fob access, credentials, and related requests
  • Answer and direct phone calls professionally and efficiently
  • Schedule appointments, meetings, and resident service requests
  • Provide general administrative support to the management team
  • Respond to resident questions and concerns while delivering exceptional customer service
  • Maintain accurate records, logs, and community databases
  • Assist with office organization, filing, correspondence, and special projects
  • Support community events and resident engagement activities when needed

Qualifications

  • Strong customer service and interpersonal skills
  • Excellent verbal and written communication abilities
  • Professional, friendly, and positive attitude
  • Ability to multitask in a fast-paced environment
  • Strong organizational and problem-solving skills
  • Proficiency with Microsoft Office programs and general computer systems
  • Administrative experience preferred
  • Reception, hospitality, concierge, or customer service experience is a plus

Highly Desired Skills

  • Information Technology (IT) experience or troubleshooting skills
  • Strong computer proficiency and ability to learn new software quickly
  • Experience with access control systems, resident databases, or property management software
  • Technical aptitude and willingness to assist with basic technology-related needs

Weekend availability is required.

What Success Looks Like

The ideal candidate genuinely enjoys interacting with people, anticipates resident needs, communicates effectively, and strives to create a positive experience with every interaction. If you have a passion for customer service and want to make a meaningful impact every day, we encourage you to apply.

WHAT WE OFFER:

  • Comprehensive benefits package including medical, dental, and vision
  • Wellness program
  • Flexible Spending Accounts
  • Company-matching 401k contributions
  • Paid time off for vacation, holidays, medical, and volunteering
  • Paid parental leave
  • Training and educational assistance
  • Support programs, including Employee Assistance Program and Calm Health
  • Optional benefits including short- and long-term disability, life insurance, and pet insurance
  • Most importantly, a caring team who is dedicated to your success!
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