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Open nowPosted today

Estagiário(a) de Teleatendimento e Agendamento

CEDUTECH

Where
Joinville, Santa Catarina, Brazil
Work mode
On site
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Your applicationOpen nowEstagiário(a) de Teleatendimento e AgendamentoCEDUTECH · Joinville, Santa Catarina, Brazil
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The clock on this job

Early applications get read.

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Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.4%7 days
  4. 20.0%14 days
  5. 35.5%30 days
  6. 58.6%60 days
This job: posted today

The posting

Faixa salarial: R$ 1.400,00 a R$ 2.600,00

A instituição busca um(a) estagiário(a) de nível superior que esteja cursando qualquer fase para atuar no atendimento telefônico e apoiar a aproximação de jovens e responsáveis com a instituição.

Sobre a oportunidade A pessoa selecionada fará contato com potenciais participantes para apresentar as atividades gratuitas oferecidas pela instituição e agendar visitas presenciais.

Principais responsabilidades

Prospectar e contatar jovens e responsáveis por telefone. Apresentar, com clareza e responsabilidade, as avaliações gratuitas de perfil educacional e qualificatório, os testes vocacionais e o treinamento gratuito disponibilizados pela instituição. Identificar o interesse das pessoas contatadas e agendar visitas à instituição. Registrar contatos, retornos e agendamentos nos controles ou sistemas utilizados pela equipe. Realizar acompanhamentos e confirmações de visitas conforme as orientações da instituição. Manter uma comunicação cordial, respeitosa e adequada com jovens e responsáveis.Requisitos e qualificaçõesRequisitos

Estar cursando ensino superior e ter disponibilidade para realizar estágio. Boa comunicação verbal e clareza ao conversar por telefone. Conhecimentos básicos de informática e facilidade para utilizar ferramentas de registro e comunicação. Organização para acompanhar contatos, retornos e agendamentos. Postura ética e cuidado ao apresentar informações sobre os serviços gratuitos da instituição.

Competências comportamentais

Cordialidade, empatia e escuta ativa. Iniciativa e disposição para realizar contatos de prospecção. Persistência e equilíbrio diante de recusas ou ausência de resposta. Responsabilidade, atenção aos detalhes e comprometimento com os combinados. Interesse em contribuir para que jovens e responsáveis conheçam oportunidades de orientação educacional e qualificação.Informações adicionaisBolsa auxilio de R$ 1.400,00 Vale transporte R$ 5,00 por visitante (média 3 a 5 por dia) R$ 10,00 por cada visitante que realizar a matricula (média 1 ou 2 por dia) Premiações avulsas por resultados (alcance de meta mensal estipulada inicio de mês)

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