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Open nowPosted 4 days ago

DIRECTOR PRACTICE OPERATIONS II

Centra Health268 open roles

Where
Lynchburg, VA, United States
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Your applicationOpen nowDIRECTOR PRACTICE OPERATIONS IICentra Health · Lynchburg, VA, United States

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. Centra Health postings stay open a median of 7 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: posted 4 days ago

Centra Health median: 7 days open

The posting

Job Description

The Director of Practice Operations II supports day-to-day operations for the Centra Medical Group (CMG) clinic practices located throughout Central and South Virginia. This position partners with physician dyads, service line executives, practice administrators/managers, nursing leadership, internal and external stakeholders, and community members, as well as leverages councils as a forum to make collaborative decisions. This position is responsible for creating, implementing, evaluating and improving consistent quality practices. This role, in conjunction with a Medical Directors, is responsible for setting objectives planning staffing and directing activities of the Centra Medical Group/Centra in assigned practices.

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Responsibilities

  • Direct operational responsibility for practices/clinics within all regions
  • Provides operational guidance for CMG clinics.
  • Be a trusted leader for CMG by building the necessary relationships to prepare and influence operational excellence, education, experiences, and exposures available for our team.
  • Consults routinely with the leadership team to understand their needs to help them to manage their areas effectively while demonstrating best operational practices.
  • Consistently identifies opportunities to improve operations and talent performance.
  • Delivers results in a complex, matrix management environment
  • Works with the provider recruitment team to recruit and retain high quality physicians; onboards and ensures continuing engagement of providers in the practice
  • Promotes a capable staff that provides effective patient and physician services to maintain and continuously improve the practice productivity and profitability
  • Works closely with physicians to facilitate planning that complements existing policies and practices
  • Possess the ability to work with multiple teams concurrently.
  • Works effectively with operational leaders to translate process improvement findings into standard work.
  • Facilitates programs and conducts individual coaching sessions.
  • Champions the development of high potentials and high performers identified to ensure creation and follow through on developmental action plans agreed to with their managers.
  • Oversees and has direct responsibility for service line budget development.
  • Forge strong relations with the local community, to include leaders and physicians. Working with Centra Marketing acts as the "Face of Centra" to the community, representing Centra at regular events
  • Guides staff to promote high quality, patient-focused, cost-effective medical services

Other Functions:

  • Partners with internal and external vendors where appropriate.
  • Represents Centra's interests in significant projects
  • Maintains an attitude for continuous improvement.
  • Performs other duties as assigned.

Supervisory Responsibilities:

This role supervises a team of 22 direct reports and 40 indirect reports.

Qualifications

Required Education: Bachelor's Degree.

Required Experience/ Skills: 5 years’ experience in health care delivery/managed care/group practice/healthcare administration in a management role.

Required Certifications and Licensures: Valid Virginia driver's license.

Salary Range: $111,860 - $178,975

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