The posting
Job Description
The Neurodiagnostic Team Lead is responsible for the daily operational leadership and oversight of the Inpatient and Outpatient Neurodiagnostic team, ensuring the delivery of safe, high-quality, timely, and patient-centered neurodiagnostic services. This position provides direct supervision to EEG technologists and serves as a clinical resource, trainer, mentor, and leader for the department.
The Neurodiagnostic Team Lead daily staffing and workflow, supports the development and competency of team members, ensures compliance with departmental and organizational standards, and promotes continuous improvement in clinical practice and patient care. The Team Lead works collaboratively with physicians, APPs, nursing, hospital leadership, and other clinical departments to support the effective delivery of EEG services.
Responsibilities
Daily Operations & Team Leadership
- Direct and oversee the daily operational activities of the EEG team to ensure appropriate staffing, coverage, workflow, and timely completion of studies.
- Coordinate daily assignments and prioritize EEG services based on patient acuity, clinical needs, and organizational priorities. This includes the success of the department through goals set by centra for successful productivity.
- Monitor departmental workflow and address operational issues, barriers, and staffing concerns in a timely manner.
- Serve as the primary point of contact for EEG technologists regarding daily operational and clinical concerns.
- Ensure appropriate communication and collaboration between EEG technologists, physicians, APPs, nursing, and other members of the care team.
- Promote a culture of accountability, professionalism, teamwork, and patient-centered care.
Staff Oversight & Development
- Provide direct supervision to assigned EEG and EMG technologists and other designated team members.
- Establish clear expectations for performance, professional conduct, attendance, productivity, and quality of work.
- Provide ongoing coaching, feedback, mentorship, and support to staff.
- Identify staff development needs and facilitate appropriate educational and training opportunities.
- Serve as a role model and clinical resource for EEG technologists.
- Support onboarding, orientation, competency validation, and continued professional development of team members.
- Recognize and reinforce strong performance while addressing performance concerns promptly and appropriately.
Performance Management
- Participate in the organization's performance management and appraisal processes.
- Conduct and document regular performance evaluations for direct reports.
- Prepare and write formal performance reviews based on established organizational expectations and performance standards.
- Provide ongoing feedback regarding employee performance and development throughout the evaluation period.
- Develop and monitor performance improvement plans when appropriate, in collaboration with leadership and Human Resources.
- Address employee concerns and performance issues consistently, fairly, and in accordance with organizational policies.
- Maintain appropriate documentation related to employee performance, coaching, competencies, and corrective actions.
Clinical Quality & Patient Safety
- Promote adherence to established EEG clinical standards, protocols, policies, and procedures.
- Monitor the quality and accuracy of EEG testing and documentation.
- Identify opportunities to improve clinical quality, patient safety, efficiency, and the overall patient experience.
- Participate in quality improvement initiatives and performance improvement activities.
- Assist with investigation and follow-up of patient safety events, service concerns, and quality issues.
- Ensure staff maintain required competencies and demonstrate appropriate technical and clinical practices.
Education & Training
- Function as a primary trainer, mentor, and clinical resource for EEG technologists.
- Develop and/or coordinate educational opportunities based on identified staff and departmental needs.
- Provide ongoing education regarding EEG procedures, equipment, safety, infection prevention, patient care, and departmental expectations.
- Coordinate education with physicians, APPs, and other clinical experts when specialized training is needed.
- Support competency assessment and validation for new and existing staff.
- Promote a culture of continuous learning and professional development.
Administrative & Departmental Responsibilities
- Assist with staffing plans, scheduling, workload management, and resource allocation.
- Monitor staffing needs and communicate anticipated coverage concerns to leadership.
- Assist with departmental goals, metrics, productivity, quality measures, and incentive initiatives.
- Participate in departmental meetings and leadership activities.
- Assist with policy and procedure development and implementation.
- Support regulatory, accreditation, and organizational requirements related to EEG services.
- Maintain appropriate records and documentation related to department operations, staff competencies, education, and performance.
- Collaborate with leadership to identify opportunities to improve departmental efficiency and resource utilization.
Leadership Expectations
The Neurodiagnostic Team Lead is expected to:
- Lead by example and demonstrate professionalism, integrity, and accountability.
- Foster a respectful, collaborative, and supportive work environment.
- Communicate effectively with staff, providers, patients, families, and organizational leaders.
- Make sound decisions regarding daily operations and patient care priorities.
- Address concerns proactively and escalate issues appropriately.
- Balance operational needs with patient safety and quality of care.
- Support organizational goals while advocating appropriately for the needs of the EEG team.
- Maintain confidentiality and comply with all applicable organizational policies and regulatory requirements.
Qualifications
Qualifications Required: • High School Diploma or GED • Current professional ASET certification/credentialing. • Demonstrated clinical experience in EEG/neurodiagnostic services. • 2 years of experience in EEG Neurodiagnostic services. • Strong knowledge of EEG procedures, equipment, safety standards, and clinical practices • Demonstrated ability to train, mentor, and develop staff. • Strong communication, organizational, problem-solving, and interpersonal skills.
Preferred: • Experience with performance management and employee evaluations. • Experience with quality improvement, regulatory compliance, and departmental metrics. • Bachelor's degree or higher in a related healthcare or neurodiagnostic field, as applicable to organizational requirements.
Salary Range: $29.04 - $42.12/Hourly Rate
