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Open nowFirst seen 4 days ago

Relationship Banking Specialist

Central Bancompany121 open roles

Where
Columbia, MO, USA
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Your applicationOpen nowRelationship Banking SpecialistCentral Bancompany · Columbia, MO, USA

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Central Bancompany's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. Central Bancompany postings stay open a median of 1 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 4 days ago

Central Bancompany median: 1 days open

The posting

POSITION PURPOSE:

Handles special needs of new and existing customers. Responsible for maintaining extremely knowledgeable product and sales skills, with extensive experience in all areas of the Consumer Banking Division. Serves as a resource for all other customer services representatives in Relationship Banking, the Main Lobby, branches and non-retail bank departments. Works with elevated knowledge in the areas of IRA’s, Health Savings Accounts, Savings Bonds, Trusts, Estates, POA and other highly detailed customer needs to assist branch personnel and department specialist with customers. Serves as a backup for the Blue Book Clients, Public Administrator Accounts, and Title Company Escrow Accounts and assist with wires and foreign currency requests. Provides the highest level of customer service and expertise of products and services in partnership with other lines of business.

DUTIES, SCOPE, RESPONSIBLIITIES & AUTHORITY:

Provides top quality service with extensive knowledge to new and existing customers. Opens consumer and business products and services, identifies customer’s needs and cross-sells or refers other banking products following our sales models and processes. Opens a variety of products and services including checking accounts, savings accounts, money market accounts, and retirement accounts. Examine overdrafts, ordering checks, refunds, and other banking activities and addresses as appropriate. Provides proactive contact and retention services with the high-profile customer base. Partners with other bank employees in meeting customer needs. Utilizes independence to make many decisions, within guidelines, to take care of the customer because of the extensive knowledge offered. Must be able to work independently with little supervision. Responsible for compliance with all banking regulations which are applicable to the job, including Bank Secrecy Act and information security initiatives.

Requires a high school diploma and college degree and/or equivalent banking experience, as well as previous teller or customer service knowledge. Must possess excellent oral, listening and written communication skills, along with strong sales ability. Ability to interact and work with all departments and areas of the bank is required for unified service and strong referral activity to meet the customers’ needs. Two years of successful Personal Banker experience or similar banking experience is preferred.

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