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Open nowPosted 39 days ago

Secrétaire médicale du Call Center (m/f/x)

Centre Hospitalier de Luxembourg

Where
Luxembourg
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Your applicationOpen nowSecrétaire médicale du Call Center (m/f/x)Centre Hospitalier de Luxembourg · Luxembourg
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13.4% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.2%1 day
  2. 4.6%3 days
  3. 13.4%7 days
  4. 21.6%14 days
  5. 36.2%30 days
  6. 59.0%60 days
This job: posted 39 days ago

The posting

ContratContrat à durée indéterminéeTaux d'occupation100Votre missionLe secrétaire médical du Call center médical participe au fonctionnement des secrétariats médicaux, en gérant pour plusieurs spécialités médicales, les appels téléphoniques entrants notamment des patients afin d'organiser leurs rendez-vous.Vos tâches principales Répondre aux appels téléphoniques externes des patients Vérifier les coordonnées administratives des patients en respectant les consignes d'identito-vigilance Prendre en charge la demande des patients selon les procédures de la spécialité médicale concernée, pour organiser les rendez-vous selon les procédures décrites dans le carrousel Collaborer avec les différents secrétariats médicaux concernés en cas de demande spécifique de la part du patient.Votre profilVous êtes titulaire d'un diplôme DAP ou BAC ou équivalent et vous justifiez d'une expérience professionnelle en secrétariat médical.Vous avez des connaissances techniques des processus (RV, admissions, courrier, dossiers, facturation).Vous possédez des compétences d'organisation, de priorisation et d'adaptation.Vous maîtrisez les logiciels bureautiques MS Office, notamment Excel, Word, mais aussi SAP R/3, Endobase, Iplan, EI-Pacs, Metavision, Opera, Medifirst, Digicare, OutlookVous maîtriser le français, l'anglais, le luxembourgeois et l'allemand. La connaissance de toute autre langue est considérée comme un avantage.Vous êtes reconnu pour vos qualités personnelles de travail en équipe, de communication, de pro activité, d'autonomie, de sens de l'accueil, de discrétion, de la priorité, d'initiative, d'écoute et le respect de la confidentialitéDurée de validité de l'offre : 05/10/2026Horaire de travailAvec 1 h de pause : 8h – 17h. Horaires variables en fonction des besoins du serviceNous vous offrons un cadre professionnel performantUn environnement professionnel multiculturel et dynamique.Un salaire et les avantages d'une convention collective attractive.La perspective d'un nouveau cadre de travail digitalisé et ultramoderne avec l'exploitation d'un tout nouvel hôpital à partir de 2029.Un accueil et un accompagnement individualisé durant votre prise de fonction.Des possibilités d'évolution professionnelle via une offre de formation continue.… et socialement responsableUn cadre de vie et de travail agréables,Les commodités d'une crèche à l'hôpital et d'une salle de sport.Des activités de vie sociale favorisant le bien-être du personnel et l'équilibre vie privée-vie professionnelle.Une évolution au sein d'une organisation orientée sur des valeurs humaines fortes.

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