The posting
As a major player in the gaming and hospitality industries across California, Florida, and now Texas, we're expanding our reach in the Texas market with a mission to redefine the entertainment landscape. Driven by innovation and corporate excellence, our team thrives on curiosity, strategic vision, and a commitment to integrity, quality, and good judgment. Company culture at Champions is of the utmost importance to us. We seek individuals who view the world through a lens of unlimited possibilities, and who value people above everything else.
About the Role
Champions is excited to be looking for a Sales Manager at our Houston location. In a new role on the team, you’ll be responsible for leading sales efforts across all offerings at Champions Club, including our boutique hotel and state-of-the-art poker club. Targeting both business and leisure market segments, we’re looking for someone who can not only orchestrate and organize exceptional events, but someone who can secure both new and repeat bookings at our property, optimizing and increasing various revenue opportunities. You’ll develop and execute strategic sales initiatives to increase room nights, group bookings for both hotel & poker, and overall revenue across the entire club.
You’ll be a Champions advocate in the community, researching and understanding member and community history and previous experiences to create more personalized customer experiences to maintain and expand our reputation in the area.
Responsibilities
- Identify, target, and secure new social, corporate, association, travel agency, and group business opportunities for both our hotel and poker business
- Leading sales efforts across group business, leisure, and various market segments
- Conduct sales calls, presentations, and site inspections
- Follow up on inquiries, qualify leads, and convert them into group bookings
- Engage in the local community as it benefits the venue via approved memberships in organizations, charitable activities, and business community events
- Drive sales by prospecting and securing new business, as well as nurturing relationships with repeat clients. Maximize revenue opportunities through upselling and cross-selling event services and offerings
- Build and maintain strong relationships with trusted vendors (florists, entertainment, linen, decorators, etc.) to ensure timely and successful event execution while maintaining high-quality standards
- Provide exceptional customer service by being the main point of contact for clients throughout the planning process and ensuring all their event needs and expectations are met
- Collaborate with the operations team to ensure the smooth execution of group bookings, including room blocks, social and meeting functions, catering, and event logistics
- Draft and negotiate group rates, terms, and contracts in alignment with the hotel’s objectives, ensuring clarity on event details, pricing, and expectations
- Maintain accurate CRM and sales records
- Monitor local competitors and industry trends to identify new opportunities and maintain a competitive edge
- Strategize with Director of Hospitality to track and analyze sales progress and business trends monthly to determine the most effective tactics
Experience & Skills
- 2+ years of experience in hotel sales or group sales management, with a proven track record of success
- Strong knowledge of hotel operations, event planning, and group booking processes
- Must be 21 years or older
- Proficient in Microsoft Office Suite and event management software
Qualities & Preferences
- Strong leadership skills with the ability to motivate and manage a team
- Excellent communication, negotiation, and interpersonal skills with a customer-centric approach
- Strong vendor negotiation and relationship-building abilities
- Knowledge of hospitality and event industry trends
- Experience and/or love of the casino gaming industry
Benefits
- Flexible medical benefits, with options for upgraded coverage
- Dental and vision coverage
- Flexible paid time off
- Commuter benefits
- 401(k) retirement plan
- Perks program with discounts on local gyms, restaurants, concerts, and more
Champions Club provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Champions Club complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Champions Club expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Champions Club’s employees to perform their job duties may result in discipline up to and including discharge.
Champions is a proud equal opportunity employer and all employees and qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or any other characteristic protected by law.
