Skip to content

Open nowPosted 78 days ago

Social Client Solutions Manager

Channel Factory11 open roles

Where
Düsseldorf
Work mode
Hybrid
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowSocial Client Solutions ManagerChannel Factory · Düsseldorf
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Channel Factory's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

15.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.4%1 day
  2. 6.5%3 days
  3. 15.1%7 days
This job: posted 78 days ago

The posting

Social Client Solutions Manager, DACH - (Munich, Hamburg or Düsseldorf)

Who we are:

Channel Factory provides intelligent marketing solutions for the next generation of contextual safety, suitability, and performance for brands and agencies. Our platform helps marketers implement, automate, and scale their marketing programs across the world’s largest video library, YouTube, and emerging growth channels. We sit at the intersection of marketing and suitability and have a mission of enabling the world’s top brands to consciously connect with the right audience in the right context, maximizing suitability and contextual performance.

About the Role:

As a Social Client Solutions Manager, you will play a pivotal role in managing and growing client relationships for social media offerings, focusing on client retention, growth, and satisfaction. Unlike the Social Solutions Manager, who oversees the social product within the region and facilitates new client onboarding and team training, this role emphasises strategic account management and tailored social media support for an assigned client portfolio. You will serve as a knowledgeable advisor, providing day-to-day expertise, strategic guidance, and proactive account management to drive success across your clients' social media initiatives.

Client Portfolio Management

  • Manage a portfolio of clients, driving retention, growth, and satisfaction.
  • Identify upsell, cross-sell, and renewal opportunities through regular performance reviews and strategic discussions.
  • Partner with the Client Solutions Management team to execute client growth strategies.

Campaign Strategy & Execution

  • Plan, launch, and manage social media campaigns aligned to client KPIs.
  • Monitor campaign performance and pacing, proactively optimizing where needed.
  • Deliver post-campaign reporting with insights and recommendations.

Social Media Expertise & Client Guidance

  • Serve as a trusted advisor on social media trends, ad formats, and best practices.
  • Support clients with strategic planning to maximize campaign impact and platform performance.
  • Stay current on platform developments and educate clients on new opportunities.

Client Support & Collaboration

  • Respond promptly to client requests and provide solutions using strong platform and process knowledge.
  • Collaborate with internal teams to ensure seamless onboarding, transitions, and ongoing support.
  • Support Senior Client Solutions Managers and broader team initiatives as needed.

Knowledge Sharing & Team Development

  • Contribute to team training and knowledge-sharing initiatives on social media platforms and ad formats.
  • Apply industry trends and campaign learnings to improve client outcomes and internal best practices

What you bring: 2–5+ years’ experience in paid social, social campaign management, or performance social roles within media agencies, digital agencies, or performance marketing environments. Ideal candidates should have hands-on experience with Meta advertising platforms, client-facing campaign management, media buying, optimisation, reporting, and strategic account support.

Ideal Background You may currently work or previously have worked in:

  • Media agencies
  • Digital agencies
  • Performance agencies
  • Marketing / advertising agencies
  • Tech publishers or digital media companies

What you get :

💰 Competitive salary + bonus scheme

🌴 30 days holiday

✈️ Work abroad from any of our EMEA locations (travel covered in line with company policy)

💻 Brand new MacBook + 📱 iPhone

📞 Company-paid phone contract

☀️❄️ Summer & Winter company conferences across EMEA — meet and collaborate with global colleagues

🩺 Healthcare coverage

🌍 An international, fast-growing company with global career opportunities

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Channel Factory's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.
  3. We apply on Channel Factory's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.
  4. Every reply, sorted

    Channel Factory's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.
  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

By hand5–10
With CV Rocket100
applications a day

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.