Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowFirst seen 18 hours ago

Program Manager

chargeafter/c5.0048 open roles

Where
New York (Hybrid)
Work mode
Hybrid
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowProgram Managerchargeafter/c5.004 · New York (Hybrid)

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on chargeafter/c5.004's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

11.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.8%7 days
  4. 18.6%14 days
  5. 35.6%30 days
  6. 45.1%60 days
This job: first seen 18 hours ago

The posting

We are seeking a self-starting, outcome-driven Program Manager to lead complex, enterprise-level client programs from initiation through go-live and successful adoption. This individual will own overall program execution across multiple workstreams, providing strategic client leadership, cross-functional coordination, and executive-level visibility while ensuring programs deliver measurable business value.

The Program Manager will serve as the primary point of contact for strategic clients, connecting business objectives with execution across internal and external teams. A key focus of the role is ensuring strong product utilization by driving customer adoption, feature engagement, and time-to-value.

The ideal candidate is a strong communicator and strategic operator who takes full ownership of program outcomes, anticipates risks and dependencies, and can lead complex initiatives with a high degree of autonomy. This person should be comfortable engaging senior and C-level stakeholders while maintaining the attention to detail required for successful execution.

Responsibilities

Program Leadership & Execution

· Own and drive the full lifecycle of complex enterprise client programs, from initial onboarding through successful launch and post-launch warranty support.

· Establish and manage integrated program plans across multiple workstreams, ensuring clear ownership, milestones, dependencies, risks, and executive visibility.

· Coordinate related projects and workstreams to ensure they remain aligned to overall program objectives, client commitments, and business outcomes.

· Proactively identify program-level risks, dependencies, and blockers; establish resolution paths and drive decisions required to maintain momentum.

· Maintain strong program governance, including scope management, decision tracking, change management, and executive reporting.

· Champion program success by focusing not only on milestones and tasks, but on measurable customer outcomes and realized business value.

· Drive improved product utilization by enterprise clients, with a focus on feature adoption, engagement depth, and time-to-value realization as core indicators of program success.

Client & Executive Leadership

· Serve as the primary client-facing program lead, building trust and providing confidence, clarity, and strategic direction throughout the engagement.

· Lead onboarding, working sessions, governance meetings, milestone reviews, and executive updates with director- and C-level stakeholders.

· Build strong relationships with client stakeholders and develop a deep understanding of their business objectives, priorities, and success criteria.

· Translate complex program, technical, and business issues into clear strategic updates, recommendations, and decisions for business and technical audiences.

· Act as the communication hub for program status, escalations, dependencies, and decision-making across internal and external stakeholders.

Cross-Functional Program Coordination

· Partner with internal teams including Implementation Engineers, Product, Engineering, Operations, Support, and Customer Success to align on program outcomes and execution paths.

· Drive alignment across teams and workstreams without relying on direct authority, ensuring accountability for commitments and timelines.

· Partner with Product and Engineering to communicate client requirements, prioritize dependencies, and support delivery within agreed timelines.

· Serve as the voice of the client internally, ensuring business and technical needs are clearly understood and translated into actionable requirements.

· Maintain high-quality program documentation, including statements of work, integrated plans, risk and issue logs, decision logs, change documentation, and executive updates.

· Lead program close-outs and retrospectives, identifying opportunities to improve execution, scalability, and customer outcomes.

Requirements

· 5+ years of project or program management experience, including experience leading complex enterprise SaaS, fintech, or software implementation programs.

· Demonstrated experience managing programs spanning multiple workstreams, stakeholders, dependencies, and business objectives.

· Strong ability to communicate with all levels, including technical stakeholders, senior business leaders, and C-suite executives.

· Proven ability to build trusted client relationships and lead strategic conversations with enterprise customers.

· Experience managing multiple concurrent initiatives in fast-paced environments with changing priorities and complex dependencies.

· Proactive, self-directed, detail-oriented, and capable of driving alignment and decisions without constant input.

· Excellent written and verbal communication skills with strong executive presence and the ability to turn complex information into clear recommendations.

Preferred Qualifications

· Experience with agile or hybrid project and program management methodologies.

· Familiarity with program and project management tools such as ClickUp, Azure DevOps, Smartsheet, Jira, or similar platforms.

· PMP, PgMP, CSM, or other relevant project or program management certification is a plus.

· Comfort working with product roadmaps, APIs, technical workflows, and enterprise systems integrations; deep technical expertise is not required.

· Experience working in fintech, payments, lending, e-commerce, or another complex B2B technology environment is a plus.

ChargeAfter provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, or disability status.

NYC Posting: In accordance with New York City Local Law 32, the expected salary for this role is between $130,000-$160,000. This role may be eligible for additional compensation in the form of bonuses and/or stock options. All offers to candidates will be based on a variety of factors, including but not limited to a candidate’s individual experience, skill set, background and other business and organizational needs.

Candidates must be authorized to work in the U.S. Please note that we do not offer visa sponsorship now or in the future for this position

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against chargeafter/c5.004's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on chargeafter/c5.004's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    chargeafter/c5.004's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.