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Open nowPosted 2 days agoWe saw it 58 min after it went up

Customer Service Representative

Charger Logistics Inc

Where
San Pedro Sula, Cortés Department, Honduras
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Your applicationOpen nowCustomer Service RepresentativeCharger Logistics Inc · San Pedro Sula, Cortés Department, Honduras
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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Charger Logistics Inc's own form.

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: posted 2 days ago

The posting

Charger logistics Inc. is a world- class asset-based carrier with locations across North America. With over 20 years of experience providing the best logistics solutions, Charger logistics has transformed into a world-class transport provider and continue to grow.

We are looking for dynamic individuals with a passion for helping people to join our fast-paced Customer Service team. We are entrepreneurial-minded organization that welcomes and support individual ideas and strategies.

Schedules Available:

1. Monday to Friday, Alternating Weekends from 3:00PM to 11:00PM

2. Friday to Monday from 6:00AM to 5:00PM or 2:00PM to 12:00AM

Responsibilities:

  • Communicating with customers and responding to their queries (via phone, email or fax) in a professional and timely manner.
  • Track and Trace large volume of customer orders
  • Entering, updating and processing customer orders on various interfaces.
  • Ensure daily delivery schedules are adhered to, and all necessary documentation is returned to head office in an accurate and timely manner
  • Handle client complaints provide appropriate solutions and alternative within the time limits: follow up to ensure resolution.
  • Ensure and confirm pickup and delivery appointment for drivers
  • Communicate specific freight requirements and procedures to drivers and ensure customers are well informed.
  • Research and resolve all transactional problems to ensure reporting is reconciled in a timely manner
  • Maintain co-operative working relationships among team and internal staff

Requirements

  • College diploma or bachelor’s degree in business or related field is preferred
  • Previous experience in the logistic/supply chain industry is an asset
  • Proficient in Microsoft office, with aptitude learn new software and systems
  • Ability to prioritize, multitask and adapt to changing rules, regulations and procedures

Benefits

  • Competitive Salary
  • Career Growth
  • Permanent Position
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