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Open nowPosted 41 days ago

Dispatcher, Security

Charlotte-Mecklenburg Schools

Where
Charlotte, North Carolina
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Your applicationOpen nowDispatcher, SecurityCharlotte-Mecklenburg Schools · Charlotte, North Carolina

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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Charlotte-Mecklenburg Schools's own form.

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The clock on this job

Early applications get read.

11.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.0%1 day
  2. 4.3%3 days
  3. 11.3%7 days
  4. 17.5%14 days
  5. 34.2%30 days
  6. 43.5%60 days
This job: posted 41 days ago

The posting

General Definition of Work

The dispatcher, under general supervision, performs support work with minimal decision-making discretion receiving incoming calls for assistance and dispatching appropriate services, as needed. Position is responsible for clerical duties and maintaining a variety of records and reports. Employee performs district-level work to carry out Board of Education policies under the direction of the supervisor of school law enforcement or the assistant director of transportation special projects.

Essential Functions

  • Adhere to all state, federal, and local laws, policies, and procedures
  • Receive and log emergency calls such as power failure, elevator entrapment, intrusion alarms, fire or other emergency; determine nature, priority and location of emergency; dispatch appropriate school system personnel; call other agency emergency units as necessary and in accordance with established procedures
  • Locate and dispatch security or maintenance personnel by two-way radio and telephone as necessary; report emergencies to appropriate administrative and supervisory personnel in accordance with established operational policies
  • Coordinate field communications between field units and units of other agencies and organizations
  • Establish and maintain daily logs and records associated with maintenance calls for service; prepare work orders and route to appropriate department for action
  • Monitor alarm print outs; communicate irregularities to appropriate personnel; dispatch security patrol officer to area to investigate malfunction
  • Answer non-emergency calls for assistance; answer maintenance service emergencies during evenings, weekends and holidays
  • Operate a variety of telecommunications equipment including a multi-line telephone system, radio desk set and digital alarm receivers
  • Monitor and maintain log of key distribution of authorized security or maintenance personnel
  • Maintain records and files on transportation, security, warehouse, administrative and maintenance vehicles; collect and record data on new vehicles; obtain vehicle registrations as necessary
  • Provide information and assistance to the general public
  • Receive and distribute incoming calls to appropriate officers after hours
  • Monitor weather broadcasts and notify appropriate officials in the event of threatening weather conditions
  • Receive incoming phone messages and distribute to the appropriate parties
  • Perform related duties as assigned

Education and Experience

  • High school diploma or equivalent required
  • Minimum of one (1) year telecommunication or dispatch experience required
  • Equivalent combination of education and experience

Pay schedule/Grade : NC Hourly 08

Posting text belongs to the employer. Removal requests: contact us.

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