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Open nowPosted today

Technology Service Governance Specialist

CHARTERHOUSE PTE. LTD.

Pay
SGD 11,000 – SGD 14,000 a Monthly
Where
Central, Singapore
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Your applicationOpen nowTechnology Service Governance SpecialistCHARTERHOUSE PTE. LTD. · Central, Singapore

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: posted today

The posting

Job Responsibilities:

Regional Governance, Risk & Control Framework

  • Establish and enhance APAC TSG governance frameworks, ensuring clear ownership, accountability, escalation paths, and consistent control standards across regional teams.
  • Provide management with transparent oversight of governance maturity, control effectiveness, operational risks, and remediation progress.
  • Develop governance practices that strengthen operational discipline, service reliability, and alignment with enterprise requirements.

Risk, Issue & Control Management

  • Embed effective risk management practices and control frameworks into daily TSG service delivery and operational activities.
  • Identify, assess, and escalate operational, compliance, and control risks proactively, ensuring timely mitigation and sustainable resolution.
  • Partner with service owners to track remediation actions, improve control effectiveness, and reduce recurring operational risks.

Assurance, Audit & Continuous Improvement

  • Drive TSG readiness for internal and external audits, regulatory reviews, control assessments, penetration testing, and assurance activities.
  • Coordinate evidence collection, stakeholder responses, and remediation tracking to ensure timely closure of findings.
  • Analyse audit observations and operational issues to identify improvement opportunities and implement sustainable process enhancements.

Process Governance & Standardisation

  • Define, standardise, and improve key TSG processes, controls, documentation standards, and evidence requirements across APAC.
  • Balance regional consistency with local business requirements by establishing practical governance models and operating procedures.
  • Drive adoption of governance practices through communication, training, implementation support, and effectiveness reviews.

Stakeholder Management & Collaboration

  • Partner with APAC branch leads, local technology teams, TSG service owners, security, risk, audit, and infrastructure stakeholders to improve service delivery and governance maturity.
  • Coordinate cross-functional teams to resolve governance dependencies, manage remediation activities, and deliver continuous improvement initiatives.
  • Provide clear reporting and recommendations to senior stakeholders on risks, controls, compliance posture, and improvement initiatives.

Requirements:

  • Bachelor’s degree in Information Technology, Computer Science, Engineering, Risk Management, or a related discipline.
  • 5–10 years of experience in IT governance, technology risk, compliance, service management, or IT infrastructure operations.
  • Strong understanding of IT governance frameworks, risk management principles, control environments, and operational processes.
  • Experience establishing governance routines, managing risks/issues, assessing controls, and driving remediation activities to completion.
  • Proven experience improving and standardising processes, controls, and operating procedures across multiple teams or locations.
  • Ability to develop governance frameworks, control requirements, evidence standards, risk indicators, dashboards, and management reporting.
  • Strong analytical, problem-solving, root cause analysis, and technical documentation skills.
  • Good understanding of IT infrastructure services, operational risk management, audit requirements, and technology control practices.
  • Strong stakeholder management and communication skills, with the ability to influence teams across different functions and seniority levels.
  • Experience within banking, financial services, or other regulated environments would be advantageous.

Interested applicants, please contact Angelica at [email protected] for a confidential discussion.

EA License no.: 16S8066 I Reg no.: R1110125

Only shortlisted applicants will be notified.

Posting text belongs to the employer. Removal requests: contact us.

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