The posting
Job Title: Coach (Social Service Assistant)
Reports to: Supervisor
About Us
Chen Su Lan Methodist Children’s Home (CSLMCH) is dedicated to transforming the lives of children and families in need. Our mission is to foster healing, growth, and self-reliance within our community, with an emphasis on family reunification and improved psychosocial well-being.
Why Join Us?
- Competitive salary package and regular bonuses
- Comprehensive employee benefits and wellness support
- Opportunities for professional development and career growth
- Meaningful work that makes a difference in children's lives
Objectives of the Role
We are looking for passionate and dedicated individuals to join our Small Group Care (SGC) programme as Social Service Associates (Coaches).
Our SGC programme provides high-intensity, trauma-informed residential care for children and young persons (CYPs) who have experienced trauma, abuse, or neglect. Through a structured, safe, and nurturing environment, we support their emotional recovery, personal development, and overall well-being.
As a Social Service Associate (Coach), you will serve as a caregiver, mentor, and support figure, helping children develop resilience, positive behaviours, and essential life skills.
Key Responsibilities
1. Daily Care & Supervision
- Build trusting and nurturing relationships while providing individualised care and support to assigned children.
- Supervise daily routines, including meals, personal hygiene, school preparation, recreational activities, and basic housekeeping.
- Ensure a safe, structured, and supportive residential environment.
- Accompany children to school, medical appointments, therapy sessions, and external activities when required.
2. Therapeutic & Behavioural Support
- Implement trauma-informed care approaches, individual care plans, and positive behavioural strategies.
- Support children in emotional regulation, behavioural management, conflict resolution, and social skills development.
- Respond appropriately to behavioural challenges and crisis situations using approved de-escalation techniques.
- Conduct individual engagement sessions to support children's emotional and developmental needs.
3. Programme & Educational Support
- Plan and facilitate educational, recreational, therapeutic, and life-skills activities.
- Support children's academic development through homework supervision and school-related activities.
- Collaborate with schools, families, volunteers, and community partners to support children's needs.
4. Case Support & Documentation
- Work closely with social workers, psychologists, and supervisors to implement and review individual care plans.
- Provide observations and updates on children's behaviours, progress, and emotional well-being.
- Maintain accurate records, incident reports, and daily documentation.
- Ensure proper shift handovers for continuity of care and children's safety.
Job Requirements
Qualifications & Experience
- Minimum GCE N/O-Level, ITE qualification, or equivalent. A Diploma in Social Sciences, Psychology, Child Development, or related disciplines would be advantageous.
- Prior experience working with children, youth-at-risk, or in residential care settings is preferred.
- Good command of English. Proficiency in an additional language would be advantageous in supporting communication with children and families from diverse linguistic backgrounds.
Skills & Competencies
- Passionate about working with children, particularly those with trauma-related and behavioural challenges.
- Patient, compassionate, emotionally resilient, and able to build positive relationships with children.
- Good communication, interpersonal, and teamwork skills.
- Able to manage small groups of children and facilitate structured activities.
- Able to respond calmly and appropriately to challenging behaviours and emergencies.
- Committed to child safeguarding, professional ethics, and confidentiality.
- Willing to undergo training in Trauma-Informed Care (TIC), crisis intervention, and other relevant areas.
- First-aid certification would be an advantage.
Work Schedule
5-day work week, based on a rotating shift roster:
- Morning shift: 8am – 6pm
- Afternoon shift: 1pm – 10pm
- One weekday off and Sunday rest day
Join Us Today!
Be part of a dedicated team committed to making a meaningful difference in the lives of vulnerable children and families.
At CSLMCH, we believe that every child deserves a safe, nurturing environment and the opportunity to thrive.
Together, We Nurture Every Child and Family to Shine.
Interested applicants may submit their CV through this recruitment portal or email [email protected] submit your application through only one channel.
We regret that only shortlisted candidates will be notified.



