Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 16 hours ago

Triage Consultant

Chenega Corporation397 open roles

Where
Texas, United States
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowTriage ConsultantChenega Corporation · Texas, United States

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Chenega Corporation's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. Chenega Corporation postings stay open a median of 1 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: posted 16 hours ago

Chenega Corporation median: 1 days open

The posting

Summary

AMERICAN HOSPITAL SERVICES GROUP,LLC.

Remote

  • The Military OneSource contact center serves as the primary entry point for participant engagement across all program services. Triage Consultants play a critical role in assessing participant needs, determining eligibility and scope of services, and facilitating appropriate referrals or warm hand-offs to internal and external service providers. As the first point of contact, Triage Consultants ensure timely, accurate, and consistent delivery of information and access to resources, while maintaining a high standard of customer service and operational efficiency.

Responsibilities

100% Remote - Telework

  • Provide Military OneSource contact center operations to support participant intake, needs assessment, information delivery, and referral services.
  • Assess participant needs through consultative interaction, determine eligibility and scope of services, and facilitate appropriate referrals or warm hand-offs to internal and external service providers.
  • Routing participants to Non-Medical Counseling providers, specialty consultants, SECO services, and other authorized Military OneSource resources.
  • Perform in accordance with established triage protocols, program policies, and performance requirements to deliver consistent, accurate, and timely support to participants.
  • Interactions shall be conducted in a professional, participant-focused manner and shall ensure efficient access to appropriate services without unnecessary delay or repetition of participant information.
  • Conduct participant intake and assess needs through consultative interaction
  • Determine eligibility and appropriate scope of services based on program guidelines
  • Provide accurate, current, and program-approved information to participants
  • Facilitate referrals and warm hand-offs to Military OneSource services, including Non-Medical Counseling, specialty consultants, SECO services, and other authorized resources
  • Document participant interactions and case information in the Prime-designated system of record in accordance with program requirements
  • Ensure continuity of participant experience by minimizing delays and avoiding repetition of participant information during service transitions
  • Service shall be consultative in nature. Triage Consultants shall not provide clinical assessments, diagnosis, or treatment, and shall not engage in solicitation of any kind.
  • Conduct an initial needs assessment through a structured question-and-answer process to determine whether the participant’s situation is appropriate for Non-Medical Counseling or requires referral to other services. Facilitate referral or warm hand-off to Non-Medical Counseling providers when the participant’s needs are within scope of NMC services
  • Provide appropriate referrals to clinical or emergency services when the participant’s needs exceed the scope of Non-Medical Counseling
  • Assist participants in accessing services through TRICARE, Military Treatment Facilities (MTFs), the Department of Veterans Affairs (VA), or other community-based resources, as applicable
  • Identify and provide alternative resource options for Guard and Reserve participants who may not have access to TRICARE or other healthcare coverage
  • Other duties as assigned

Qualifications

  • Master’s degree from an accredited graduate program in a mental health related field such as social work, psychology, marriage/family therapy, or counseling.
  • Successfully pass background and drug screening

Knowledge, Skills and Abilities:

  • Possess strong customer service and communication skills appropriate for a contact center environment
  • Knowledge and understanding of military life, including the unique needs of service members and their families
  • Ability to assess participant needs and determine appropriate service pathways
  • Familiarity with contact center operations, including call handling, documentation, and performance expectations
  • Ability to pass a DoD Tier 1 suitability investigation within 30 days of hire

Physical Demands:

(The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

  • Sufficient fine motor skill for use of computers, calculator with an ability to withstand repetitive keyboarding for extended periods of time
  • Visual, auditory and communication abilities sufficient to perform the essential functions of the job
  • Ability to kneel bend and twist at the waist on an occasional basis,
  • Ability to push, pull, carry and lift objects weighing up to 25 pounds on a regular basis and more on an occasional basis
  • Ability to travel by plane and safely operate a motor vehicle

Teleworking Permitted?

Yes Teleworking Details

100% Remote Estimated Salary/Wage

Up to USD $36.00/Hr.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Chenega Corporation's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Chenega Corporation's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Chenega Corporation's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.