The posting
Senior Sales Manager | The SOMM Hotel & Spa “People never forget how you made them feel.” Maya Angelou’s famous statement serves as a rallying cry throughout Columbia Hospitality and fuels our collective drive - and success. Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. We are a people-first organization, ignited from the inside to succeed on the outside. We are a tight-knit, inclusive, values-driven team and we trust one another to have each other’s backs. We show up every day with open hearts, an inclusive mindset, and a genuine respect for those around us. We have fun, grow together, and strive to leave a positive lasting impression on everyone we meet. The Perks *Eligibility of perks is dependent upon job status
Salary: $105,000 base, up to $147,000 after incentives under current incentive program Incentive eligible Cellphone Allowance Paid Time Off (Because Balance Matters) 401K Match (Free Money) Values Based Culture (#OMGLIFE) Benefits - Medical, Dental, Vision, Disability Coverage Company Contributed HSA/FSA Plan Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!) Third Party Perks (Movie Tickets, Attractions, Other) Company Sponsored Life Insurance Policies Employee Assistance Program Team Member Outings Diverse Work Group “Columbia Cares” Volunteer Opportunities Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion) Ability to Climb the Ladder Online Learning Platform to Help You Grow!
The Brass Tacks Sales
Through proactive sales efforts, networking, and relationship development, this position is responsible for generating new business opportunities. This role is designed for a proactive "hunter" who enjoys uncovering new opportunities and building meaningful relationships. Dedicate the majority of selling time to proactive business development, including cold calling, outside sales appointments, networking events, referrals, and strategic prospecting. This position will focus on achieving revenue goals through a sales plan and strategy, client development, managing key relationships, networking, and identifying new target markets. Maintain accurate and timely records of activities and relevant client contact information within the Sales & Events database. Reports weekly progress against proactive selling metrics including prospecting activity, outside sales appointments, networking, lead generation, site inspections, proposals, and new business production. Solicit and secure new business through outside sales calls, prospecting campaigns, referrals, networking, community involvement, and strategic relationship building. Participate in trade shows, promotional events, and industry events. Conduct site inspections and client presentations. Responds to inbound RFP’s (requests for proposals) within 24 hours. Knowledgeable with client negotiations, closing tactics, and contractual language. Differentiate from the competition and bring value to potential customers. Implement sales plan based on demand segments to maximize market share. Creates a seamless experience for the client from sales to event management.
General
Achieves assigned goals and objectives. Maximize efficiencies for time management and productivity. Responsible for forecasting revenue of assigned groups. Develops and maintains favorable working relationships and open communication with all departments. Establishes and maintains positive, professional relationships with clients. Complies with accounting standards (deposits, direct billing, and pre-payment). Confirms accurate revenue posting and client billing. Develop a full working knowledge of all applicable standards, policies and procedures. Attends required meetings. Achieves client sentiment goals. Must adhere to Columbia Hospitality Policies and Procedures.
Additional job functions may be assigned based on the property’s business needs as determined by the General Manager and Seattle Support Center Leadership. The Nitty Gritty
Minimum of 5 years of hospitality sales experience. Possess extensive knowledge and expertise in sales and/or event management with extensive sales and negotiation skills. Demonstrated success generating new business through proactive prospecting and relationship development. Naturally curious with the ability to identify opportunities others overlook and turn introductions into lasting business partnerships. Comfortable spending significant time outside the office meeting clients, attending networking events, entertaining prospects, and representing the hotel within the community. Attention to detail with the ability to accurately read/write business correspondence effectively. Ability to think creatively and develop innovative solutions or approaches. Strong personal skills, including time management, information analysis, problem-solving, planning and organizing, decision making, problem solving, and delivery of results. Strong interpersonal influence skills, including coaching, motivating, delegating, and relationship-building. Demonstrates a strong grasp of mathematical operations. Ability to add, subtract, multiply and divide in all applicable units of measure, using whole numbers, fractions, and decimals. Ability to compute discounts, interest, commissions, proportions, and percentages. Analytical mindset and can utilize mathematical skills to assess data, identify trends, and draw meaningful insights that drive strategy and decision-making. Technical proficiency in Microsoft Office; Word, PowerPoint, Teams, OneNote, and Excel. Knowledge of hospitality sales platforms a plus. Proficiency in conducting client research, gathering relevant information, and staying updated on industry trends and developments. Has strong business acumen and the ability to read a profit & loss statement. Can present to senior management and clients in a clear and concise manner. Ability to travel (including air or car, hotel overnight stays, and client entertainment.)
The Fine Print Columbia Hospitality, Inc. is an equal opportunity employer committed to an inclusive environment without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. We strive for excellence in every position within the company and select the most qualified people who embrace our service philosophy and these values. Accountability | Creativity | Enthusiasm | Honesty | Inclusion | Respect Columbia Hospitality is a national management and consulting company with more than 25 years of experience in creating hospitality solutions and delivering exceptional experiences. Our portfolio includes award-winning hotels and resorts, premier residential communities, restaurants and bars, private and public golf clubs, conference centers, and distinctive venues. Columbia Hospitality has been consistently recognized as one of the Top Companies to Work for in Washington by Seattle Business Magazine and Puget Sound Business Journal for their commitment to creating a fun, dynamic and nurturing work environment for team members.
