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Open nowPosted today

Membership Services Associate

Chinese Swimming Club

Pay
SGD 2,500 – SGD 2,600 a month
Where
Central, Singapore
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Your applicationOpen nowMembership Services AssociateChinese Swimming Club · Central, Singapore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Chinese Swimming Club's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

13.5% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.3%1 day
  2. 4.6%3 days
  3. 13.5%7 days
  4. 21.8%14 days
  5. 36.6%30 days
  6. 58.9%60 days
This job: posted today

The posting

Be the welcoming face of our Club.

Join our Membership Relations & Sales team to create a warm, professional and memorable experience for Club members and guests. You will support membership enquiries, Club tours, member administration and front office operations.

What you will do

  • Member Services & Experience: Be the welcoming face of the Club, attending to members and guests while delivering professional, attentive and personalized service.
  • Membership Sales & Club Tours: Conduct engaging Club tours for prospective members, introduce membership packages and benefits, and follow up on enquiries to support membership recruitment.
  • Membership Administration: Handle new membership applications, membership card replacements, membership updates and other related requests, ensuring accurate and timely processing.
  • Member Enquiries & Feedback: Respond to enquiries, requests and complaints professionally, resolve routine service issues and escalate complex matters to the Duty Manager when necessary.
  • Payment & Transaction Processing: Process membership fees and other authorised Club payments, ensuring accuracy and proper documentation of transactions.
  • Front Office Operations: Support daily reception operations, verify membership credentials and guest access where required, and maintain a welcoming and organised front office environment.
  • Club Coordination & Communication: Liaise with internal departments and reciprocal clubs, communicate Club activities and promotions, and maintain accurate membership records and service correspondence.
  • Any other duties delegated by Duty Manager and Head of Membership Department from time to time

What we are looking for

  • Excellent customer service and interpersonal skills, with a professional and approachable manner.
  • Reception, front office, hospitality, sales support or membership service experience is advantageous.
  • Diploma or GCE A-Level qualification preferred; relevant experience and equivalent qualifications will be considered.
  • Good written and verbal communication, attention to detail and basic computer skills.
  • Able to work a 5.5-day week on rostered shifts, including weekends and public holidays; no midnight shift.

Posting text belongs to the employer. Removal requests: contact us.

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  1. A CV for this posting

    Written against Chinese Swimming Club's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Chinese Swimming Club's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Chinese Swimming Club's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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