The posting
Job Duties:
- Supervise and coordinate daily hardware shop/warehouse operations.
- Manage and assign tasks to staff and monitor work performance.
- Assist customers with hardware products, pricing and product enquiries.
- Manage stock, inventory levels, receiving and issuing of goods.
- Check orders, deliveries and ensure products are properly stored.
- Prepare quotations, invoices and sales orders when required.
- Coordinate with suppliers and customers on orders and deliveries.
- Handle customer complaints and resolve operational issues.
- Ensure the workplace is clean, safe and properly organised.
- Train and guide staff on product knowledge and work procedures.
Job Requirements:
- Relevant experience in hardware, retail, warehouse or sales operations.
- Good communication and customer service skills.
- Able to lead and supervise a team.
- Basic computer and inventory management skills.
- Responsible, organised and able to work independently.



