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Open nowPosted 5 days ago

Expedite Track & Trace Specialist - 3rd Shift

Circle Logistics54 open roles

Where
Fort Wayne, IN, United States
Work mode
Hybrid
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Your applicationOpen nowExpedite Track & Trace Specialist - 3rd ShiftCircle Logistics · Fort Wayne, IN, United States

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Circle Logistics's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.8% of postings close within 7 days. Measured by our own scanner across the market. Circle Logistics postings stay open a median of 42 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 13.8%7 days
  4. 22.3%14 days
  5. 37.8%30 days
  6. 59.0%60 days
This job: posted 5 days ago

Circle Logistics median: 42 days open

The posting

Company Description

Circle Logistics is a third-party logistics (3PL) firm focused on delivering three core promises to our customers:

  • No Fail Service
  • Personalized Communication
  • Innovative Solutions

We leverage technology, industry experience, and employee ingenuity to provide industry-leading transportation solutions that keep America moving.

Job Description

Position Overview

The Expedite Tracking and Tracing Specialist is responsible for the monitoring and tracking of our

customers’ freight. This role supports the efforts of our office by providing visibility and maintaining

accurate documentation for all loads. The key responsibilities of this role are to provide clear and concise

communication, troubleshoot customer concerns and to proactively monitor the movement of freight to

ensure customer satisfaction.

Primary Responsibilities

  • Coordinate on-time pickup and deliveries utilizing various software systems.
  • Track and trace Expedite shipments along with drivers, providing detailed updates within our TMS software.
  • Utilize various communication tools (ie. phone, email, text), attention to detail and sense of urgency is critical.
  • Ability to learn reporting tools in order to provide data to customer reps and managers.
  • Manage the Coordination of available customer freight with available carrier equipment.
  • Verify freight charges, confirm receipt of Bill of Lading, resolve payable discrepancies prior to final payment to the motor carrier.
  • Monitor Bill of Lading discrepancies, ensure proper return of commodity is arranged, as necessary.
  • Track and trace all Expedite load assignments to ensure accuracy and delivery of time-sensitive freight.
  • Initiate “check calls” with drivers on all pick-ups and deliveries.
  • Communicate with drivers to ensure that on-time service is provided for all customer shipments.
  • Closely monitor freight via multiple detailed websites to ensure accurate delivery times and to notify customers of potential delays.
  • Maintain accurate records to include time/date stamps, trailer numbers, seal numbers and any specific customer notes.
  • Work cooperatively with customer service/sales to provide solutions for customers’ needs and resolve issues.
  • May perform other duties and responsibilities as assigned.

Training Hours (on-site):

Monday - Friday: 7:00 AM - 4:00 PM

Regular Schedule (remote/hybrid):

Monday - Friday: 10:00 PM - 7:00 AM

Qualifications

  • High School diploma, GED, or equivalent experience required.
  • 1-3 years in dispatching, customer service, freight brokerage, or related logistics roles preferred.
  • Proficiency with Excel (VLOOKUP, pivot tables, data analysis) and ability to interpret TMS/reporting dashboards to drive insights and identify trends.
  • Experience with TMS/CRM platforms and ability to quickly master new software systems.
  • Strong communication skills (written and verbal) – you'll be the voice keeping everyone in sync.
  • Detail-oriented with excellent organizational and multitasking abilities in fast-paced environments.
  • Problem-solving mindset with solid time management and conflict-resolution skills.
  • Proficiency with Google Drive and Microsoft Office suite.
  • Associates or Bachelor's Degree in logistics, business, or related field is a plus.
  • Professional demeanor with strong work ethic, dependability, and a positive attitude.

Additional Information

All your information will be kept confidential according to EEO guidelines.

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    Written against Circle Logistics's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

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    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Circle Logistics's form

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  4. Every reply, sorted

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