Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted today

Engineering Product Manager :: AI & Customer Experience (Webex Customer Experience Solutions)

Cisco1,418 open roles

Where
Bangalore India
Work mode
On site
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowEngineering Product Manager :: AI & Customer Experience (Webex Customer Experience Solutions)Cisco · Bangalore India

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Cisco's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. Cisco postings stay open a median of 25 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: posted today

Cisco median: 25 days open

The posting

Meet the Team

Webex Customer Experience Solutions is shaping the future of customer experience by helping organizations deliver connected, intelligent, and trusted interactions at scale. We build modern, intuitive, and efficient experiences for agents, supervisors, operators, and analysts by bringing together AI, automation, data, and human-centered design.

Across the United States, Europe, and Asia, we partner with Engineering, Design, Sales, Marketing, Customer Success, Solution Consulting, and Operations. We are customer-obsessed, collaborative, curious, and high ownership: we move with urgency, learn continuously, challenge the status quo, and support one another in turning ambitious ideas into meaningful products.

Your impact

As a Product Manager, you will deliver a defined set of product features or a focused workstream within Webex Customer Experience Solutions. You will work with your manager and senior product partners to understand customer problems, translate priorities into requirements and success measures, and coordinate delivery with Engineering, UX, and other teams. You will monitor results after launch, share customer and usage insights, recommend improvements, and escalate risks early.

Responsibilities

  • Work with customers, partners, and field teams to understand customer workflows. Use feedback, usage, support trends, and market signals to validate problems and desired outcomes.
  • Contribute to the roadmap and own prioritization for a defined feature set or workstream, in partnership with your manager and senior product leaders. Translate priorities into requirements, success measures, and delivery plans.
  • Partner with Engineering, UX, Data, and technical teams to deliver reliable experiences. Clarify tradeoffs and dependencies, track decisions and risks, and raise blockers early with recommendations.
  • Support launch readiness, positioning, enablement, documentation, and customer communication with Sales, Marketing, Customer Success, Support, and Operations. Monitor adoption and quality after launch and use evidence to recommend improvements.
  • Use AI tools responsibly to support product discovery, analysis, prototyping, and execution. Share practices that strengthen team collaboration and product quality.

Minimum qualifications

· Bachelors + 5 years of related experience, or Masters + 3 years of related experience of product management or closely related experience, ideally in enterprise software, SaaS, communications, cloud, or customer experience products.

· Experience delivering a defined feature set or workstream from customer discovery and prioritization through requirements, delivery, launch, and post-launch improvement.

· A customer-centered and data-driven approach to defining problems, prioritizing work, and measuring outcomes.

· Strong ability to influence Engineering, UX, data, Sales, Marketing, Customer Success, and Operations partners in a matrixed environment without direct authority.

· Experience using AI tools in product work, such as synthesizing customer feedback, analyzing product data, exploring concepts, or improving product workflows.

· Strong written and verbal communication skills, including the ability to synthesize customer and stakeholder feedback into clear product requirements and explain product decisions, tradeoffs, risks, and progress to different audiences.

· Technical fluency to understand workflows, integrations, APIs, data, dependencies, and engineering tradeoffs.

Preferred Qualifications

· Experience in contact center, CCaaS, digital channels, omnichannel customer experience, communications, or enterprise SaaS products.

· Familiarity with product analytics, experimentation, or AI-enabled customer experiences.

· Experience working with enterprise customers, strategic partners, and globally distributed product and engineering teams.

. May be worth adding 'Be data driven' when it comes to decisions / recommendations / contributions

Why Cisco?

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

Disclaimer

To ensure that we hire the best talent in the right way, we follow a strict hiring process and recently, Cisco has been made aware of fraudulent recruiters claiming to be from the company. Please be advised that any communication from Cisco about careers will:

  • be in direct response to an application you have submitted through the company career site
  • begin with screening or an interview
  • originate from a Cisco email address, and
  • be conducted across email, phone, or WebEx

Cisco will never make a job offer without conducting an interview process or ask you for money in any way. If you have been requested to apply for a role or have received an offer from a site other than https://careers.cisco.com or cisco.wd5.myworkday.com, do not provide any personal identifying information, including your Aadhaar or other personal identifying number, birth certificate, banking information, driver's license, or passport.

If you are the target of a recruiting scam, consider filing a report with your local law enforcement authorities. Cisco bears no responsibility, and cannot be held liable, for any claims, damages, expenses, or other inconvenience resulting from or in any way connected to recruiting scams.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Cisco's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Cisco's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Cisco's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.