The posting
The Transport Supervisor is accountable for the safe, reliable, and efficient execution of Guam Road Transport Operations. The role provides front-line leadership by supervising transport personnel, directing day-to-day transport activities, and ensuring fuel deliveries are completed safely, on time, and in compliance with company standards and regulatory requirements. The incumbent is responsible for workforce supervision, delivery scheduling, dispatch coordination, fleet utilization, contractor coordination, operational performance, customer service, and continuous improvement, while resolving day-to-day operational issues, achieving operational objectives, and supporting business continuity.
Responsibilities:
The Employee will:
HSSE and Compliance
- Ensure that there is an effective implementation of the company's Business Controls. This requires adherence to company policies, standards, guidelines and systems (procedures).
- Be actively involved in Terminal initiatives/programs and its implementation. This may be on HSSE, Road Transport, Engineering, Finance, People, etc.
- Effectively implement the HSSE-Management System for both the IP&E Terminal and Transport operations.
- Monitor and report on HSSE performance. Follow Incident/Near Miss Management Procedures.
- Comply with all legal and regulatory requirements, operating permits and licenses, industry standards and codes of practice and internal performance measures.
- Safeguard all company assets and facilities through effective maintenance to optimize its utilization.
- Participate in all audits of the IP&E Terminal, Government and 3rd Party Terminal.
- Maintain and update all work instructions and procedures related to SPPC Terminal Operations, Road Transport Deliveries, Dispatch Operations and management of drivers, and dispatchers.
- Check that all documents are transmitted, filed properly. (i.e. easily retrievable) and updated according to the established procedure and regulations.
Operations Management
- Implement order fulfillment, delivery procedures and Road Transport operation.
- Liaise with 3rd Party Terminal Owner to ensure that the key issues in the Terminal operations (using the Risk Matrix) are identified and that action plans are developed to address those issues.
- Keep the Directory of Supply and Operations and Regional Operations manager informed of all areas of operations that are likely to affect the attainment of company and Business plans and objectives. Ensure effective communication between Terminal staff and management.
- Be proactive in dealing with and reporting potential and actual delivery problems and customer's complaints and keep Guam Operations Manager informed.
- Perform daily checks of delivery postings in NAV vs actuals
- Own the operational performance of Guam Road Transport Operations, ensuring safe, efficient, and reliable product delivery.
- Plan and optimize fleet capacity, workforce deployment, delivery routing, and resource allocation to maximize operational efficiency, fleet utilization, and service delivery while ensuring adequate staffing to support business requirements.
- Monitor operational KPIs including: delivery performance, vehicle utilization, fleet availability, delivery accuracy, customer service metrics, HSSE performance
- Lead cross-functional coordination between Terminal Operations, Customer Service, Engineering, Commercial, and Logistics to resolve operational issues.
- Analyze operational data to identify opportunities to improve productivity, safety, customer satisfaction, and cost efficiency.
- Participate in digital transformation initiatives affecting transport operations.
- Accountable for overall transport operational performance.
- Ensure delivery commitments are achieved safely and efficiently.
- Lead continuous improvement initiatives that enhance transport safety, productivity, service quality, and operational efficiency.
- Analyze operational performance, identify trends and bottlenecks, and implement corrective actions to improve productivity and reduce transportation costs.
- Standardize transport processes and implement workflow, automation, and system improvements to improve operational effectiveness.
- Benchmark transport operations against industry best practices and recommend operational enhancements that strengthen business performance.
People Management
- Support Guam Operations Manager for the career development of staff, through participation in learning interventions, cross function training and upskilling.
- Coach, mentor, and develop transport personnel to strengthen technical capability and operational effectiveness.
- Identify competency gaps and recommend workforce development plans.
- Provide technical guidance to dispatchers, drivers, and operational personnel as the subject matter expert for transport operations.
- Promote continuous improvement and accountability within the transport team.
- Provide manpower for back-up support for bunkers, vessel discharge operations, and other matters as needed.
- Liaise, develop and maintain rapport with other staff, customers, community and government.
- Make certain that staff has the right access to Company system, taking in consideration the job requirement and limitation of the system.
- Exercise administrative functions on all subordinates.
Financial Management
- Develop annual operating forecasts for transport activities.
- Monitor transport operating expenses and identify opportunities for cost optimization.
- Recommend operational investments that improve fleet utilization, transport efficiency, and asset reliability.
- Analyze transportation cost trends and recommend initiatives that improve operational performance.
- Implement, monitor and control expenditures related to road transport operations to a desired level.
Stakeholder Management
- Serve as the primary operational liaison for transport matters with internal departments and third-party logistics partners.
- Build collaborative relationships with regulators, contractors, vendors, and customers.
- Represent Road Transport Operations in operational improvement projects and cross-functional initiatives.
Knowledge, Skills and Abilities:
Education:
- Completion of a bachelor's degree at an accredited college or university, or five years related experience and/or training; or equivalent combination of education and experience.
- Five years of related experience.
Knowledge:
- Health, Safety, Security, and Environment
- Regulatory Compliance
- Petroleum Terminal Organization and Procedures
- Emergency Response
Skills:
- Good communication skills in both oral and written English
- Petroleum Product Handling and Control
- Road Transport Operations
- Facility and Vehicle Maintenance
- Diversity and Inclusiveness and ability to deal with people of various disciplines and cultures
- Manage Contractors
- Change Management
- Computer skills such as Microsoft Office
Abilities:
- Teamwork
- Flexible hours
- Stakeholder management
- Heavy Goods Vehicle Driving is a plus
Competency Requirements:
- Competencies:
- Technical Capacity.
- Project Management.
- Communication Proficiency.
- Teamwork Orientation.
- Bonus Points: Drivers' License of B and/or C
- Operational Excellence
- Continuous Improvement
- Process Optimization
- Root Cause Analysis
- Performance Analytics
- Risk Management
- Stakeholder Engagement
- Influencing Without Authority
- Data-Driven Decision Making
HSSE Competencies
- Report HSSE Incidents on a timely manner within his/her area of responsibility.
- Lead incident investigation on Sev 0-3 incidents."
- Participate in audits and inspections as planned.
- Review and acknowledge audit findings and agree on CAP timelines.
- Ensure timely closure of all Action Items within the area of responsibility "
- Ensure compliance to HSSE Policies and Procedures.
- Support in the roll-out of HSSE programs within his/her area of responsibility.
- Provide technical support in the development of HSSE cases for his/her area of responsibility."
- Actively participate in HSSE improvement programmes.
- Lead HSSE Toolbox Meetings as planned.
- Participate in Area Safety Council
- Perform the duties and responsibilities as assigned in the Crisis Management Organization
Working Conditions:
The worker is subject to inside environmental conditions: Protection from weather conditions but not necessarily from temperature changes. This job operates in an office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The physical activity of this position includes repetitive motions – making substantial movements of the wrist, hands, and/or fingers.
The physical requirements of this position involve sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
For visual acuity requirements including color, depth perception, and field of vision, the worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; viewing a computer terminal; visual inspection involving small defects, small parts, and/or operation of machines
Supervisory Responsibility:
This job has supervisory responsibility
Travel
This is a full-time position and hours of work and days may be scheduled full-time hours Monday through Sunday, 8am to 5pm, or as otherwise assigned. This position may also require on call duty after regular working hours as needed
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice
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About IP&E
IP&E Holdings, LLC. owns and operates retail, commercial, and distribution assets across the islands of Guam, Saipan, and the Republic of Palau. The activities of the company include logistics, retail service station and terminal operations, as well as distribution of commercial, aviation and marine fuels, and lubricants in the North Pacific region. IP&E has the rights to sell Shell-branded retail products through a licensing agreement with Shell. The company also launched its own high end convenience store brand called FOODYs which has been very successful. The companys vision is to lead the Micronesian petroleum industry by providing the highest quality products and services available. The company continues to win customers by demonstrating a commitment not only to safety and reliability, but also to flexibility to make adjustments in the local market.
We offer a competitive total rewards package which includes a base salary determined by factors such as role, experience, skill set, and location. Additionally, eligible employees may receive discretionary bonuses based on both company performance and individual achievements. Our benefits and programs are designed to meet the needs of our employees and are benchmarked to the market. Detailed information regarding compensation and benefits will be shared during the hiring process.
As an Equal Opportunity/Affirmative Action Employer, we afford equal opportunity to all applicants and employees for hire and promotion without regard to race, color, national origin, gender, age, marital status, religion, veteran status, gender identity, sexual orientation, pregnancy or disability or genetic information. IP&E is a Drug Free Workplace.
