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Open nowPosted today

26997562 Senior Active Directory Engineer

CITIBANK N.A.

Pay
SGD 12,000 – SGD 17,500 a Monthly
Where
East, Singapore
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Your applicationOpen now26997562 Senior Active Directory EngineerCITIBANK N.A. · East, Singapore

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The clock on this job

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12.4% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.4%7 days
  4. 20.0%14 days
  5. 35.5%30 days
  6. 58.6%60 days
This job: posted today

The posting

As the Senior Active Directory Engineer, you will be working to bring multiple groups together and managing projects to drive Citi forward in all these areas:

· Monitoring, maintenance and support of Microsoft Windows AD servers; ensuring that global standards are maintained.

· Resolution of customer incident tickets relating to services supported within defined timeframes.

· Work on troubleshooting and resolving complex problems. Performing application setup and integration, diagnosing issues with applications running on servers or in microservices

· Host cross platform and cross organization calls to get stakeholders involved and drive inclusion.

· Provide on call support for the Global AD Infrastructure.

· Identification, analysis, ownership and resolution of repeat incidents leading to permanent resolution.

· Work with OnPrem Engineering & Azure engineering architects to help Plan, build, integrate, administer, and support on-prem and multiple cloud-based platforms.

· Delivery of work packages assigned to the group by central project managers, and of tasks assigned by the group manager.

· Identify opportunities for continuous process improvements to existing processes, or definition of new processes/procedures and updating documentation as necessary.

· Risk and Compliance – Partner closely with OS Operation and Risk teams to build systemic process that help maintain Citi’s system desired state and enforce compliance.​

Requirements:

· The ideal candidate will also have prior experience in Active Directory operations and multi-team technical leadership for large complex environments.

· Expert level knowledge of Microsoft On-Prem and Azure AD, Exchange, Windows Server OS (2016, 2019, 2022), and good understanding with SCCM and SCOM.

· Interface with various multi-regional internationally diverse teams and guide them to a common goal to archive success.

· Willingness to learn new technologies & concepts; while being ready to dive deep into complex problems

· Capable of designing, deploying and supporting complex solutions.

· Must be able effectively communicate with the senior management, customers and end-users.

· Demonstrated ability to engage in senior level technology decision maker discussions

· A passion for the customer which is demonstrated through professionalism and striving for excellence in all aspects of the customer experience.

Ideally the candidate will also have these core competencies:

· Solid understanding of Citi Microsoft tool sets and operational control.

· Ability to communicate across perceived organizational boundaries and break down silos to achieve global synergy.

· Ability to lead multi-faceted groups to a common goal.

· Extensive experience with Service Now for Changes and Incidents

· Ability to interpret large reports and plan related actions needed.

· Balance tactical and strategic goals into a stable and manageable operational framework.

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