The posting
Job Description
Salary: $19.30 - $21.11
Work Hours: Monday - Friday, 8:00 A.M. - 4:30 P.M. (EST) *Hours may vary due to work assignments or projects.*
Work Location: 910 Wisdom Street
FLSA Status: This is a Non-Exempt position.
Department: Fire Department
CLASSIFICATION SUMMARY: Incumbents in this classification are responsible for performing technical support to human resources staff and the public. Work is performed with moderate supervision.
SERIES LEVEL: The Human Resources Technician is a stand-alone position.
ESSENTIAL FUNCTIONS: (The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.)
Performs clerical tasks in support of HR daily operations; includes answering calls, sorting and delivering mail, greeting visitors, data entry, and records management.
Responds to requests for information from employees and/or the general public over the phone, in person, and via email regarding a variety of human resources programs, job opportunities, and/or other related information.
Performs a full range of employment activities including scheduling physicals, requesting background checks, and preparing and maintaining new hire documents, onboarding, and test records.
Provides support across all aspects of Human Resources, as needed.
Identifies issues, analyzes their root causes, proposes effective management solutions, implements them, and measures and reports on the results.
Reviews a variety of documents and information to ensure compliance with applicable federal, state, and local laws, rules, and regulations.
Prepares, processes, and maintains a variety of human resources records, documents, files, logs, applicants, compensation calculations and changes, benefits and status changes, training records, and/or other related human resources information.
Responsible for the completeness, correctness, and accessibility of employee records in HR.
Enters and retrieves a variety of information into and from databases, correspondence, and collateral materials.
Participates in projects and programs as assigned.
Must meet regular attendance requirements.
Must be able to maintain good interpersonal relationships with staff, co-workers, managers, and citizens.
Must accomplish the essential functions of the job, with or without reasonable accommodations, in a timely manner.
Performs other duties as assigned.
DEPARTMENT SPECIFIC DUTIES (if any): N/A
MINIMUM QUALIFICATIONS: High School Diploma or G.E.D., and two (2) years of related human resources experience.
LICENSING AND CERTIFICATIONS: Valid Driver’s License
KNOWLEDGE AND SKILLS: Knowledge of human resources principles and practices; customer service principles; recordkeeping principles and practices; modern office practices; mathematical concepts; automated human resources information systems; and applicable federal, state, and local laws, rules, and regulations related to assigned area of responsibility.
Skill in providing customer service; maintaining a variety of records and logs; handling sensitive and confidential documents/information; performing mathematical calculations; handling multiple tasks simultaneously; applying applicable federal, state, and local laws, rules, and regulations; verifying a variety of human resources data and information; and, communication and interpersonal skills as applied to interaction with coworkers, supervisor, and the general public, sufficient to exchange or convey information and to receive work direction.
PHYSICAL DEMANDS: Positions in this class typically require fingering, grasping, talking, hearing, seeing, and repetitive motions.
WORK ENVIRONMENT: Light Work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for Sedentary Work and the worker sits most of the time, the job is rated for Light Work.
SPECIAL REQUIREMENTS: Safety Sensitive: N Department of Transportation - CDL: N Child Sensitive: N
SUPPLEMENTAL INFORMATION:
This position requires pre-employment screening(s) that include: background check / drug screening / lift test / TB screening questionnaire / TB skin test / complete physical screening / DOT Clearinghouse / HepB Titer / fingerprinting / CJIS check.
The City of Chattanooga, Tennessee is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities and encourage both prospective and current employees to discuss potential accommodations with the employer.
KNV 7/22/2026
About Us
Join the City of Chattanooga Team
Chattanooga, a vibrant and growing community of over 190,000 residents within a metropolitan area of nearly 600,000 is known as the "Scenic City" for a reason. Nestled along the Tennessee River and surrounded by the foothills of the Appalachian Mountains, we are a hub of outdoor adventure and innovation. Home to the University of Tennessee at Chattanooga (UTC) and Chattanooga State Community College, our city blends a rich industrial history with a tech-forward future—famously powered by the nation’s first community-wide "Gig" fiber-optic network. The City of Chattanooga was also recently designated as a "National Park City,” the first of its kind in the United States.
Our Organization
As a City, we are powered by a dedicated workforce of approximately 2,600 employees committed to excellence in public service and making Chattanooga the best community in the country. Our team ensures our city thrives through a wide range of municipal services, including:
- Public Safety: Chattanooga Police and Fire Departments.
- Infrastructure & Utilities: Public Works, Waste Resources, and specialized Stormwater management.
- Quality of Life: Award-winning Parks and Outdoors and Community Development systems and the Chattanooga Public Library.
- Transportation: The Chattanooga Metropolitan Airport (CHA) and citywide transit and pedestrian friendly initiatives.
- Innovation: Leading-edge smart-city programs with a commitment to cutting edge workforce development policies to ensure all our residents can get ahead.
Why Choose Chattanooga?
The City of Chattanooga’s workforce is the heartbeat of our community, highlighted by our Work For America - Spotlight. We don't just offer jobs; we offer careers with purpose: making Chattanooga the best city in America. We are committed to being the premier employer of choice in Southeast Tennessee by providing:
- Competitive Compensation: Robust pay scales that reflect our commitment to our staff.
- Work-Life Balance: Generous paid time off and flexible scheduling where possible.
- Exceptional Wellness: Comprehensive health benefits and wellness programs designed for you and your family that deliver savings to you beyond your paycheck, featuring a centralized health clinic and pharmacy for all City employees. .
- Growth: A focus on professional development and upward mobility within the organization.
- The Great Outdoors: Your Backyard Playground: Chattanooga isn't just near nature, it's immersed in it. As one of the most biodiverse cities in North America, the "Scenic City" offers an ecological richness that few places on earth can claim. Whether you are an adrenaline junkie or a weekend wanderer, world-class adventure is always less than an hour away.
- Vertical Adventures: Scale legendary sandstone cliffs in what is widely considered the premier rock climbing hub of the Southeast.
- Water & Rapids: From the high-octane whitewater kayaking of the Ocoee River to world-class bass fishing and peaceful paddling on the Tennessee River.
- Trails for Miles: Explore a massive network of mountain biking and hiking trails that wind through lush ridges, hidden waterfalls, and deep river gorges.
In Chattanooga, "work-life balance" means you can finish your shift and be at a trailhead or on the water before the sun sets.
Our mission is to work together to build a safe, vibrant, and sustainable city for all Chattanoogans. To do that, it takes a team of skilled and passionate individuals. So, if you’d like to call Chattanooga home – or maybe you already do! —and want to further your career through meaningful work that makes a true impact where you live, we’d love to talk to you.
