Food and Beverage Operations Supervisor

The posting

Job Description

Full Salary Ranges: $66,879.97- $96,975.96 Annually

Anticipated Hiring Ranges: $66,879.97- $81,161.60 Annually

Why do I see two salary ranges?

The City of Greeley in compliance with Colorado state law, includes a salary range for all positions posted. This law is intended to improve wage transparency. The City of Greeley, in support of wage transparency, posts both the full salary range for each position (what you might anticipate your earnings could be if you work for the City of Greeley for some time), as well as the anticipated hiring range (the range within which the City anticipates making an offer). The actual offer extended will be based on your years of relevant experience, education, certifications and potentially other factors.

City of Greeley's Total Rewards The City of Greeley is committed to providing a comprehensive total rewards program that supports employees in their work by encouraging excellence and investing in employee development and recognition. This philosophy is grounded in fiscal responsibility, organizational effectiveness, and employee safety and well-being, ensuring the responsible stewardship of public resources while offering meaningful and comparable rewards. This approach ensures that the city remains an attractive, inclusive, and rewarding work environment, while also effectively serving the community.

Benefits: This position is benefits eligible. Please view our benefits guide here.

Job Summary:

The Food & Beverage Operations Supervisor is responsible for the administration, coordination, and day-to-day oversight of food and beverage operations across assigned Culture, Parks and Recreation

facilities, including recreation concessions, licensed beverage service, and event-based food and

beverage operations.

Reporting to the Special Events Manager, this position supervises part-time and

seasonal staff, oversees concession operations, administers licensed beverage activities, and provides operational support for recreation programming, entertainment venues, athletic facilities, and special events. The Supervisor is responsible for establishing and maintaining operational standards that promote consistency, safety, customer service, and financial accountability across multiple facilities.

Responsibilities include operational planning, inventory management, purchasing, vendor coordination, budgeting, revenue monitoring, and the development of procedures that support efficient daily operations while meeting departmental objectives and applicable regulatory requirements. This position serves as the department's operational resource for liquor licensing and alcohol compliance, coordinating the research, application, implementation, renewal, modification, and administration of liquor licenses and permits as operational needs evolve. The Supervisor works collaboratively with internal departments, regulatory agencies, vendors, contractors, and event organizers to support licensed operations and ensure compliance with all applicable federal, state, and local laws and regulations. In addition to daily operational responsibilities, the Food & Beverage Operations Supervisor evaluates operational performance, identifies opportunities to improve service delivery and efficiency, and recommends enhancements that support long-term sustainability and growth of the department's food and beverage operations. The position exercises independent judgment in coordinating assigned operations, resolving operational issues, prioritizing workload, and recommending improvements while supporting departmental goals, policies, and strategic initiatives.

Experience, Knowledge, Skills:

Minimum Requirements:

Education-

• Bachelor's degree in Hospitality Management, Business Administration, Event Management, Recreation Administration, Food Service Management, or a closely related field. An equivalent combination of education, training, and progressively responsible experience may be considered in lieu of a degree.

Experience-

• Three (3) to five (5) years of progressively responsible experience in food and beverage operations, concessions management, hospitality management, event venue operations, recreation services, or a closely related field.
• Minimum of two (2) years of experience supervising employees, including responsibility for hiring, training, scheduling, coaching, and evaluating staff.
• Experience overseeing revenue-generating concession and beverage operations, including budgeting, purchasing, inventory management, vendor coordination, financial reporting, and operational planning.
• Experience administering or supporting alcohol service operations in compliance with applicable laws and regulations.
• Experience coordinating multiple operational priorities in a fast-paced, customer-focused environment.

Licenses & Certifications-

• Valid Colorado Driver's License with 2 years of a clean driving record.
• CPR, First Aid, and AED certification, or the ability to obtain within six (6) months of hire.
• TIPS, ServSafe Alcohol, or equivalent responsible alcohol service certification, or the ability to obtain within six (6) months of hire.

OR

• Any combination of related education, experience, certifications and licenses that will result in a

candidate successfully performing the essential functions of the job,

AND

• Possession of a valid driver’s license.

Preferred:

• Experience managing food and beverage operations across multiple facilities.
• Experience obtaining, administering, renewing, or modifying liquor licenses and navigating local and state regulatory processes.
• Experience administering operational agreements, vendor partnerships, or service contracts related to food and beverage operations.
• Experience supporting food and beverage operations for recreation facilities, entertainment venues, athletic complexes, or special events.
• Experience using point-of-sale systems, inventory management software, and financial reporting tools.
• Bilingual in English and Spanish is desirable.

Knowledge, Skills, and Abilities:

• Principles and practices of food and beverage operations, concession management, hospitality services, and customer service.
• Inventory control, purchasing, cost management, menu planning, pricing strategies, and revenue optimization.
• Budget development, financial reporting, forecasting, and operational performance measurement.
• Federal, state, and local laws governing food safety, alcohol service, liquor licensing, and regulatory compliance.
• Event operations, operational logistics, and facility coordination.
• Contract administration, vendor management, and supervisory principles.
• Planning, organizing, and coordinating multiple operational priorities simultaneously.
• Evaluating operational performance and implementing process improvements.
• Analyzing financial and operational data to support informed decision-making.
• Developing operational procedures and service standards.
• Building productive working relationships with employees, vendors, contractors, regulatory agencies, and community partners.
• Communicating effectively with diverse audiences, both verbally and in writing.
• Utilizing technology, point-of-sale systems, inventory software, and Microsoft Office applications to support business operations.
• Exercise independent judgment while managing multiple facilities, events, and operational priorities.
• Interpret and apply laws, regulations, policies, and operational procedures.
• Identify operational challenges and recommend practical, customer-focused solutions.
• Lead and develop high-performing teams while fostering accountability and collaboration.
• Maintain a high level of organization, professionalism, and attention to detail in a fast-paced environment.
• Adapt to changing operational priorities while maintaining service quality and regulatory compliance.

Travel:

• Category A-Standard Local Travel: This position requires occasional local travel within the County. Employees may be expected to walk or drive short distances to attend meetings, trainings, or perform work at other city buildings or partner sites.

Essential Functions:

Operational Leadership & Administration-

• Plans, coordinates, implements, supervises, and evaluates concession and licensed beverage operations across assigned Culture, Parks and Recreation facilities, ensuring efficient service delivery and alignment with departmental goals.
• Establishes operational priorities, service standards, and procedures that promote consistency, accountability, regulatory compliance, and exceptional guest experiences across multiple facilities and events.
• Exercises independent judgment in coordinating daily operations, allocating resources, resolving operational issues, and recommending process improvements to meet changing operational and business needs.
• Collaborates with internal departments, regulatory agencies, contractors, vendors, community partners, and event organizers to support successful facility operations and special events.
• Develops, implements, and evaluates standard operating procedures that improve operational consistency, safety, efficiency, and customer service.
• Monitors operational performance, identifies opportunities for improvement, and recommends enhancements that support departmental goals and long-term operational sustainability.

Concession & Beverage Operations-

• Directs the daily operation of concession services and licensed beverage operations across assigned Culture, Parks and Recreation facilities.
• Oversees concession operations at the Greeley Ice Haus, Discovery Bay Outdoor Waterpark, Centennial Pool, Monfort Park, Twin Rivers Ball Fields, Island Grove Regional Park, Union Colony Civic Center, and future assigned facilities.
• Coordinates the operational readiness of concession locations and beverage service areas by ensuring appropriate staffing, equipment, point-of-sale systems, supplies, product availability, and facility readiness.
• Develops and maintains inventory management practices that ensure product availability, minimize waste, support cost control, and maintain operational readiness across multiple facilities.
• Oversees purchasing, receiving, storage, distribution, and inventory control while maintaining quality standards, product consistency, and operational efficiency.
• Evaluates product offerings, pricing strategies, and service delivery to improve operational performance, customer satisfaction, and revenue generation.
• Develops and enforces cleaning, sanitation, food safety, and operational procedures for concession and beverage service areas.
• Conducts routine inspections of concession facilities, storage areas, equipment, and service locations to ensure compliance with operational, safety, sanitation, and maintenance standards.

Financial & Business Administration-

• Develops, administers, and monitors operating budgets for assigned concession and beverage operations while supporting departmental financial goals.
• Evaluates revenues, expenditures, labor utilization, cost of goods sold, and operational performance to identify trends and recommend operational improvements.
• Develops forecasting models using historical sales, attendance patterns, seasonal demand, and event schedules to support purchasing, staffing, and operational planning.
• Prepares financial and operational reports that support informed decision-making, business planning, and continuous improvement.
• Assists in the development of pricing strategies, evaluates new revenue opportunities, and recommends operational changes that improve financial performance while maintaining service quality.
• Leads the operational administration of concession, beverage, and service agreements by monitoring vendor performance, ensuring compliance with contract requirements, coordinating service expectations, and recommending contract renewals, modifications, or operational improvements.

Liquor Licensing & Regulatory Compliance-

• Serves as the operational lead for licensed beverage operations by coordinating the administration, implementation, maintenance, renewal, modification, and compliance of liquor licenses and permits required to support departmental operations.
• Researches and evaluates license classifications, operational requirements, and regulatory changes to ensure licensed operations continue to support current and future business needs.
• Coordinates the preparation and submission of license applications, supporting documentation, operational narratives, diagrams, inspections, and other materials required by local and state licensing authorities.
• Interprets and applies applicable federal, state, and local laws, regulations, and departmental policies governing alcohol service and licensed operations.
• Develops and maintains operational procedures that support responsible alcohol service, regulatory compliance, risk mitigation, and consistent service standards.
• Coordinates operational readiness for licensed beverage service, including staff certifications, required documentation, reporting requirements, and compliance with licensing conditions.
• Conducts periodic reviews of licensed operations to evaluate compliance, identify operational improvements, and recommend corrective actions when necessary.
• Serves as the operational liaison with regulatory agencies, inspectors, vendors, contractors, and internal stakeholders regarding licensed beverage operations.

Event Operations-

• Plans, coordinates, and oversees concession and licensed beverage operations supporting recreation programs, entertainment events, athletic competitions, festivals, trade shows, tournaments, and other community events.
• Coordinates operational readiness for assigned events by evaluating service needs, staffing requirements, facility layouts, equipment, inventory, and operational logistics.
• Provides direct operational oversight of concession and beverage service activities before, during, and after assigned events to ensure efficient operations, customer service, regulatory compliance, and adherence to departmental standards.
• Serves as the on-site operational supervisor for designated high-profile, high-attendance, or operationally complex events requiring food and beverage oversight.
• Coordinates with event organizers, vendors, contractors, facility staff, public safety personnel, and other operational partners to support successful event execution.
• Monitors operational performance during events and implements adjustments necessary to address changing operational conditions.
• Reviews event performance, operational outcomes, and financial results to identify opportunities for improvement and support future planning.

Staff Leadership-

• Plans workforce needs and leads the recruitment, selection, onboarding, training, scheduling, supervision, evaluation, coaching, and development of part-time and seasonal employees supporting concession and beverage operations.
• Establishes performance expectations, communicates operational priorities, and promotes accountability through ongoing coaching, mentoring, and performance feedback.
• Develops and coordinates employee training related to customer service, food safety, alcohol compliance, operational procedures, cash handling, and workplace safety.
• Evaluates staffing levels and operational assignments to ensure efficient service delivery while responding to changing operational demands.
• Promotes a positive workplace culture by fostering teamwork, professionalism, accountability, continuous learning, and employee engagement.
• Addresses operational and personnel issues in accordance with City policies and departmental procedures while recommending corrective actions as appropriate.

Strategic Responsibilities-

• Evaluates operational performance and recommends improvements that enhance service delivery, operational efficiency, regulatory compliance, and financial sustainability.
• Researches industry trends, emerging technologies, and best practices related to concession operations, licensed beverage service, and hospitality management to support continuous improvement.
• Identifies opportunities to expand or enhance concession and beverage services through improved operational practices, service models, facility utilization, and customer experience initiatives.
• Assists in evaluating future concession, beverage, and licensed operation opportunities by providing operational recommendations, financial analysis, and implementation planning.
• Supports long-range operational planning by identifying facility, equipment, technology, and staffing needs necessary to meet future business objectives.
• Develops and recommends operational procedures, service standards, and business practices that promote consistency across multiple facilities and events.
• Uses operational and financial data to evaluate performance, establish benchmarks, and support informed operational decision-making.
• Performs other duties as assigned.

Supervisory Responsibilities:

• Organize and delegate assignments to team members.
• Hiring, training, motivating and coaching employees.
• Evaluate employee performance and goal setting.
• Hold employees accountable for assigned tasks and goals.
• Provide timely and constructive feedback and training opportunities.
• Provide training opportunities with a focus on employee development.
• Resolve conflicts and complaints.
• Analyzing information and processes and developing more effective or efficient processes.
• Establishing and achieving business and financial objectives.
• Ensure compliance with safety procedures.

Work Environment and Physical Requirements:

Work Environment:

• Work is performed in a combination of office, recreation, entertainment venue, concession, and outdoor environments.
• Responsibilities require regular interaction with employees, vendors, contractors, regulatory agencies, event organizers, and members of the public.
• This position regularly works evenings, weekends, holidays, and extended hours in support of recreation programs, special events, athletic competitions, festivals, concerts, trade shows, and other community events.
• Work may be performed in varying weather conditions and environments with moderate to high noise levels, large crowds, and frequent interruptions.
• The position requires the ability to respond to changing operational priorities and event-related situations while maintaining professionalism and sound judgment.

Physical Requirements:

• This position requires frequent sitting, standing, walking, bending, stooping, kneeling, reaching, climbing stairs, and moving throughout recreation facilities, entertainment venues, parks, and event sites.
• Requires an employee to regularly lift, carry, push and pull materials, supplies, and equipment weighing up to 50 pounds and occasionally assists with the movement or setup of heavier equipment using appropriate equipment or assistance.
• Ability to operate standard office equipment, point-of-sale systems, computers, tablets, telephones, and City vehicles.
• Specific vision abilities include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
• Hearing and verbal communication skills are required to effectively communicate with employees, vendors, event organizers, regulatory agencies, and the public in both office and event environments.

EOE Statement: The City of Greeley provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

ADA Statement: We are committed to an inclusive and barrier-free search process. We provide accommodations for applicants requesting accommodation through the search process such as alternative formats of this posting. Individuals with disabilities in need of accommodations throughout the search process should contact the ADA Coordinator at: [email protected] .

Conditions of Employment: The City of Greeley is an at-will employer. Employees and the City may terminate employment at any time for any reason. Candidates must successfully complete all pre-employment screenings and employment eligibility verification. Pre-employment screenings include a drug test, a background and national sex offender search, a motor vehicle record search, and for some positions, a physical demands evaluation. For more information about City policies and practices during the recruitment process, including but not limited to EOE, Reasonable Accommodation, and pre-employment screenings, please visit our career page HERE.