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Open nowPosted 6 days ago

RECEPTIONNIST(E) M/V

CITY ONE

Where
de Bruxelles-Capitale/Arr. Brussel-Hoofdstad, Belgium
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Your applicationOpen nowRECEPTIONNIST(E) M/VCITY ONE · de Bruxelles-Capitale/Arr. Brussel-Hoofdstad, Belgium

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on CITY ONE's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: posted 6 days ago

The posting

En tant que réceptionniste, vous êtes le premier point de contact des visiteurs, des clients et des collaborateurs. Vous assurez un accueil professionnel, chaleureux et convivial, contribuant ainsi à l’image positive de l’organisation.

Tâches et responsabilités :

  • Accueillir les visiteurs et les clients de manière professionnelle et chaleureuse.
  • Enregistrer les visiteurs et les orienter vers la personne ou le service approprié.
  • Répondre aux appels téléphoniques entrants et les transférer aux interlocuteurs concernés.
  • Gérer les e-mails et les demandes générales.
  • Gérer et préparer les salles de réunion.
  • Réceptionner et distribuer le courrier, les colis et les livraisons.
  • Assurer un soutien administratif général.
  • Veiller à l’ordre et à la propreté de l’espace d’accueil.
  • Accueillir les visiteurs du musée et les accompagner dans le cadre de leur visite.
  • Coordonner les visites de groupes réservées et préparer les groupes à leur visite du musée, notamment en mettant à leur disposition les audioguides.
  • Veiller au respect des procédures internes et des consignes de sécurité.

Functieomschrijving – Receptionist(e)

Als receptionist(e) bent u het eerste aanspreekpunt voor bezoekers, klanten en medewerkers. U zorgt voor een professioneel, vriendelijk en gastvrij onthaal en draagt bij aan een positieve uitstraling van de organisatie.

Taken en verantwoordelijkheden:

  • Bezoekers en klanten vriendelijk en professioneel ontvangen.
  • Bezoekers registreren en doorverwijzen naar de juiste contactpersoon of dienst.
  • Inkomende telefoongesprekken beantwoorden en doorverbinden.
  • E-mails en algemene aanvragen behandelen.
  • Vergaderzalen beheren en voorbereiden.
  • Post, pakketten en leveringen ontvangen en verdelen.
  • Algemene administratieve ondersteuning bieden.
  • Toezien op de orde en netheid van de receptieruimte.
  • Museumbezoekers ontvangen en begeleiden bij hun bezoek.
  • Geplande groepsbezoeken coördineren en de groepen voorbereiden op hun museumbezoek, onder meer door het uitdelen van audiogidsen.
  • De interne procedures en veiligheidsvoorschriften naleven.
  • Ponctualité, courtoisie, excellente présentation, très bonnes compétences en communication, fiabilité, volonté de s’investir à long terme dans la fonction, proactivité, professionnalisme, dynamisme, curiosité, flexibilité et maîtrise des outils informatiques courants.
  • Langues : parfaite maîtrise du français et du néerlandais, tant à l’oral qu’à l’écrit. La connaissance de l’anglais constitue un atout.
  • Personne souriante, dynamique, rigoureuse et réactive, ayant un excellent sens du contact et de bonnes capacités de communication. Esprit d’équipe et grande flexibilité.
  • Stiptheid, beleefdheid, uitstekende presentatie, uitstekende communicatieve vaardigheden, betrouwbaarheid, langetermijnvisie binnen de functie, proactiviteit, professionalisme, dynamiek, nieuwsgierigheid, flexibiliteit en gemiddelde computervaardigheden.
  • Taal/talen: perfect tweetalig FR/NL, zowel mondeling als schriftelijk. Kennis van het Engels is een pluspunt.
  • Glimlachend, dynamisch, nauwkeurig, reactief, met gevoel voor contact en goede communicatieve vaardigheden, teamgericht en flexibel.

Posting text belongs to the employer. Removal requests: contact us.

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