The posting
As the Outside Account Manager, you would run your own book of commercial facility management accounts. You maintain the accounts City Wide services and grow them by solving problems and adding services, earning more every time you do.
This role is built for a schedule-oriented person who likes to build relationships. The first half of the workday is spent visiting clients and walking job sites while the afternoons are spent in the office doing admin and collaborating. You need to make sure every client sees your face. No two days look the same, and you like it that way. You move fast, juggle several priorities, and still wrap within a standard eight-hour day. You don't just coordinate vendors, you win their commitment and lead them. You'll direct an assistant night manager and a network of contractors, and hold them accountable so every scope gets delivered.
What winning looks like here:
- Run your territory and own the results.
- Visit client properties in person so every client sees you.
- Retain accounts by solving problems before they grow.
- Sell and manage extra services to grow each account.
- Direct your night manager and vendors, and hold them accountable.
Requirements
What You Need:
- Management experience leading staff and a network of vendors.
- A self-starter who drives results and takes initiative.
- Account management, route sales, or service sales experience, or equivalent.
- Outgoing, persuasive communicator with strong verbal and written skills.
- Valid driver's license and reliable vehicle for client visits.
What Sets You Apart:
- Thrives on variety, a fast pace, and solving new problems.
- Route-based or territory sales background (uniform, linen, safety, or pest control).
- Experience in facility management, janitorial, or commercial building services.
- Track record growing and retaining a book of accounts.
Benefits
Compensation:
- Base salary plus commission across multiple services.
- Quarterly and annual bonuses tied to client retention results.
- Uncapped upside: your earnings grow as your accounts grow.
Benefits:
- Health, dental, and vision insurance.
- 401(k) with company match.
- Paid time off and holidays.
- Car and phone allowance, laptop, and tools provided.
Growth:
- Comprehensive training on the proven City Wide systems.
- Clear path into operations leadership, including Director of Operations.
- Build and own a book of business in an essential, recession-resistant industry.
About City Wide:
City Wide Facility Solutions is a national leader in building maintenance, with 60+ years of success and nearly 100 locations across North America. Our mission is to create a ripple effect by positively impacting the people and communities we serve. We win on four pillars: growth, trust, excellence, and drive. As a B2B Outside Account Executive, you are the single point of contact who keeps clients for the long run and grows them year over year.
