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Open nowPosted 30 days ago

Facility Solutions Manager (Account Manager)

City Wide Facility Solutions456 open roles

Where
Sacramento
Work mode
On site
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Your applicationOpen nowFacility Solutions Manager (Account Manager)City Wide Facility Solutions · Sacramento
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The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 30 days ago

The posting

Are you ready to take ownership of client partnerships and drive performance in facility management?

Join City Wide Facility Solutions as a Facility Solutions Manager and play a key role in making our clients’ spaces shine while building your career in a collaborative, growth-focused environment.

What You’ll Do:

  • Be the go-to expert for multiple client accounts, managing day-to-day operations, retention, and satisfaction.
  • Customize service strategies and scheduling that exceed client expectations.
  • Negotiate service agreements and pricing for new contracts and add-on solutions.
  • Oversee contractor relationships, ensuring compliance, quality, and clear communication on performance.
  • Conduct site walkthroughs to verify standards, resolve issues, and champion excellence.
  • Partner with Night Managers and the Director of Operations to execute and enhance service delivery.
  • Track service activities, supplies, and client feedback in our advanced CRM and planning tools.
  • Respond quickly to client concerns, troubleshooting and resolving issues with urgency.
  • Monitor and manage staffing and resource needs to maintain outstanding service.

Why City Wide:

  • Competitive salary and growth potential.
  • Dynamic, supportive team culture focused on excellence and client impact.
  • Make a real difference for clients, contractors, and your career.

Requirements

You’ll Succeed Here If:

  • You have 3+ years’ experience in facility management, operations, or building services.
  • You’re detail-oriented, proactive, and confident in building relationships.
  • You communicate clearly—verbally and in writing—with clients and teams.
  • Expert in Microsoft Office and comfortable with database/CRM technology.
  • You hold a high school diploma (Bachelor’s degree preferred).
  • You have reliable transportation for on-site visits.

Benefits

City Wide offers a competitive salary, including commission for this position.

More on City Wide...

City Wide Facility Solutions is the largest management company in the building maintenance industry and services Kansas City-based businesses. We have over 60 years of business and continue to experience healthy business growth across our communities. Our culture supports the company’s Mission: to create a Ripple Effect by positively impacting the people and communities they serve. Learn more at www.gocitywide.com

City Wide is an Equal Opportunity Employer

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