Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 92 days ago

Night Operations Manager - Facilities & Contractor Performance

City Wide Facility Solutions456 open roles

Where
Tacoma
Work mode
On site
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowNight Operations Manager - Facilities & Contractor PerformanceCity Wide Facility Solutions · Tacoma

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on City Wide Facility Solutions's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 92 days ago

The posting

Night Operations Manager – Facilities Services

Permanent evening/overnight schedule: 5:00 p.m. to approximately 2:00–3:00 a.m.

City Wide Facility Solutions is seeking a dependable, self-directed Night Operations Manager to oversee service quality across multiple client locations.

This is a field-based position for someone who genuinely prefers working nights, is comfortable managing much of the shift independently, and communicates effectively with clients, internal team members, and independent contractor companies. You will begin your shift at 5:00 p.m. by reviewing priorities and your route with the Facility Solutions Manager. Client site visits may begin between 7:00 and 10:00 p.m., depending on that evening’s schedule and operational needs.

The management model

The cleaning services at our client locations are performed by independent contractor companies. You will not directly supervise their employees.

Instead, you will manage service performance by building strong relationships with our independent service partners, inspecting completed work, communicating expectations, documenting deficiencies, following up on corrective actions, and escalating recurring concerns when necessary.

This position requires someone who can influence results without relying on formal authority. You must be able to maintain productive relationships while addressing problems directly, professionally, and consistently.

What you will do

  • Independently manage a nightly route covering multiple client locations.
  • Inspect facilities and compare completed work with the agreed-upon scope of service and client standards.
  • Identify service deficiencies and communicate clear, actionable feedback to independent contractor owners or supervisors.
  • Follow up to confirm that problems have been corrected rather than simply reported.
  • Respond professionally to client questions, concerns, and service requests.
  • Prioritize urgent issues and adjust your route when circumstances change.
  • Document inspections, conversations, corrective actions, and unresolved concerns accurately and promptly.
  • Maintain clear communication with the Facility Solutions Manager and other internal team members.
  • Identify recurring service issues and recommend practical improvements.
  • Support strong client relationships by taking ownership of problems through resolution.

What success looks like

Successful Night Operations Managers are dependable, organized, and comfortable making decisions in the field. They complete their routes and reporting consistently, communicate problems early, and follow through until issues are resolved.

They enjoy working independently but understand that they are part of a larger team. They know when to make a decision on their own, when to involve a contractor, and when an issue needs to be escalated internally.

Requirements

  • Required qualifications
  • High school diploma or equivalent.
  • Three or more years of experience in operations, account management, vendor or contractor management, field supervision, facilities services, hospitality, property management, or another multi-site service environment.
  • Demonstrated ability to hold vendors, service partners, or teams accountable through communication, relationship-building, and consistent follow-up.
  • Strong written and verbal communication skills, including the ability to conduct difficult conversations professionally.
  • Excellent organization, time-management, and prioritization skills.
  • Strong attention to detail and the ability to document findings accurately.
  • Ability and willingness to maintain a consistent evening/overnight work schedule.
  • Ability to travel regularly between client locations during the shift.
  • Preferred qualifications
  • Experience in commercial janitorial services, facilities management, building services, or another route-based service industry.
  • Experience managing service quality across multiple client locations.
  • Experience working with independent contractors, vendors, franchisees, or third-party service providers.

If this sounds like you, let’s connect and make a difference together at City Wide Facility Solutions!

Benefits

  • Salary $60,000 - $65,000 (not including bonuses)
  • Commission and bonus
  • 401k
  • Mileage Reimbursement
  • Dental, medical, and vision benefits
  • Life insurance policy
  • 8 Paid Holidays + PTO
  • Company Cell Phone
  • Company iPad and iPhone
From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against City Wide Facility Solutions's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on City Wide Facility Solutions's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    City Wide Facility Solutions's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.