Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 9 days ago

Impact Manager

City Year42 open roles

Where
Dallas, TX
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowImpact ManagerCity Year · Dallas, TX

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on City Year's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market. City Year postings stay open a median of 1 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 9 days ago

City Year median: 1 days open

The posting

Application Instructions

Click Apply to submit your online application. Please attach a resume and thoughtful cover letter on the "My Experience" page in the "Resume/CV" field.

Active City Year Staff members must login to Workday to apply internally.

Number of Positions: 1

Work Location: 100% On-Site

Position Overview

The Impact Manager serves as the primary day-to-day liaison between City Year Dallas and assigned partner schools, fostering strong relationships with school leaders, teachers, and campus staff to ensure a collaborative and high-impact partnership. As a member of the Impact Department, the Impact Manager is responsible for overseeing the daily implementation of City Year's Whole School, Whole Child (WSWC) service model across a portfolio of two partner schools, ensuring services are delivered with fidelity and aligned to both school and organizational priorities.

This role directly coaches, develops, and manages a team of approximately 10–15 AmeriCorps Volunteers, including Returning AmeriCorps Volunteers in leadership positions and first-year members. Through consistent coaching, relationship-building, and operational oversight, the Impact Manager equips AmeriCorps Volunteers with the support, feedback, and accountability needed to deliver high-quality service while fostering leadership development, team cohesion, and an exceptional corps member experience.

Reporting to the Impact Director, the Impact Manager plays a vital role in advancing City Year's mission by strengthening school partnerships, developing future leaders, monitoring day-to-day program implementation, and ensuring students receive high-quality, consistent support. Working in close collaboration with school partners and City Year colleagues, the Impact Manager serves as the connector between the school community and the City Year team, ensuring strong communication, alignment, and shared ownership of student success.

Job Description

Responsibilities

The Impact Manager will perform the following roles and responsibilities as described below:

Campus Leadership & Partnership Management:

  • Campus Leadership: Serve as the primary day-to-day City Year representative on assigned partner campuses, cultivating trusted relationships with principals, assistant principals, teachers, counselors, and other school staff to ensure strong, collaborative partnerships.
  • Partnership Stewardship: Facilitate regular partnership meetings and ongoing check-ins with school leaders to maintain alignment on service priorities, monitor progress toward shared goals, proactively address challenges, and identify opportunities to strengthen the partnership.
  • Program Implementation: Ensure the successful day-to-day implementation of City Year's Whole School, Whole Child (WSWC) service model by aligning AmeriCorps Volunteer service with school priorities, monitoring fidelity to service agreements, and responding proactively to evolving campus needs.
  • Communication & Alignment: Serve as the primary communication bridge between City Year and assigned school communities, ensuring timely, transparent communication and strong alignment between school leadership, AmeriCorps Volunteers, Impact leadership, and City Year Dallas.
  • Campus Presence: Maintain a consistent and engaged presence across assigned campuses by building meaningful relationships with school staff, participating in the daily life of the school, and creating opportunities to strengthen City Year's visibility and partnership within the school community.
  • Continuous Improvement: Gather feedback from school leaders, teachers, and campus partners to evaluate partnership health, improve service delivery, and ensure City Year's work continues to meet the evolving needs of students and schools.

AmeriCorps Volunteer Leadership & Development:

  • Team Leadership: Directly supervise, coach, and develop a team of approximately 10–15 AmeriCorps Volunteers, including Returning AmeriCorps Volunteers in leadership roles and first-year members, fostering an environment of accountability, belonging, and continuous growth.
  • Coaching & Development: Conduct regular one-on-one coaching meetings, observations, and development conversations that strengthen service delivery, leadership skills, and individual performance while supporting members in achieving personal and professional goals.
  • Performance Management: Monitor individual and team performance, provide timely feedback, recognize successes, address performance concerns, and implement coaching and accountability plans as needed.
  • Operational Oversight: Manage team schedules, service hours, attendance, workload distribution, and daily operations to ensure compliance with AmeriCorps requirements and successful implementation of the service model.
  • Team Culture & Wellness: Foster a positive, inclusive, and psychologically safe team culture by building trust, promoting collaboration, supporting member well-being, and addressing team dynamics proactively.
  • Member Persistence & Leadership Development: Support AmeriCorps Volunteers throughout their service year by encouraging persistence, cultivating leadership skills, and identifying opportunities for Returning AmeriCorps Volunteer leadership pathways and continued engagement with City Year.

Program Implementation & Operational Excellence:

  • Service Delivery: Ensure high-quality implementation of City Year’s Whole School, Whole Child (WSWC) service model by monitoring whole-class support, small-group interventions, attendance initiatives, positive behavior supports, and culture and climate programming.
  • Student Impact: Monitor student progress, service outcomes, and implementation data to ensure AmeriCorps Volunteers are meeting program expectations and contributing to measurable student growth.
  • Operational Oversight: Manage service schedules, intervention delivery, documentation, data collection, and reporting to ensure program fidelity, compliance with AmeriCorps requirements, and alignment with site expectations.
  • Data-Informed Implementation: Use service data, school partner feedback, and team performance trends to identify barriers, adjust support strategies, and strengthen day-to-day implementation.

Observation, Coaching & Continuous Improvement:

  • Observation Practices: Conduct regular observations of AmeriCorps Volunteers to assess service delivery, instructional support, student engagement, and fidelity to City Year’s WSWC service model.
  • Coaching & Feedback: Provide timely, actionable coaching and feedback that supports skill development, strengthens service quality, and helps AmeriCorps Volunteers apply learning from training in real time.
  • Coaching Cycles: Implement observation and coaching cycles aligned with site-wide priorities, the Impact Director’s guidance, and City Year’s observation and coaching systems.
  • Continuous Improvement: Use observation trends and coaching insights to identify strengths, address growth areas, and adjust individual and team support strategies.
  • Learning Needs: Share emerging trends and learning needs with the Impact Director and Learning & Talent Pathways Director to inform team-based training, corps development, and continuous improvement efforts.

Site Collaboration & Organizational Leadership:

  • Partner with the Impact Director to identify trends and strengthen implementation.
  • Collaborate with the Learning & Talent Pathways Director on training needs.
  • Support recruitment, registration, service days, alumni engagement, and cross-functional initiatives.
  • Participate in site-wide meetings, committees, and professional learning opportunities.
  • Foster a culture of belonging, collaboration, and values-driven service across City Year Dallas.

Working Conditions: This position works in person five days per week, splitting time between the City Year Dallas office and assigned partner school campuses, with a consistent daily presence at each school to support AmeriCorps Volunteers and school partners.

Benefits

Full-time employees will be eligible for all benefits including vacation, sick days and organization holidays. You may participate in all benefit programs that City Year establishes and makes available to eligible employees, under (and subject to all provisions of) the plan documents that govern those programs. Currently, City Year offers medical, dental, vision, life, accidental death and dismemberment and disability coverage, Flexible Spending Accounts (FSA), and other benefits including 401(k) plan(s) pursuant to the terms and conditions of company policy and the 401(k) plan document. For more information, click here.

Employment at City Year is at-will.

City Year does not sponsor work authorization visas.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against City Year's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on City Year's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    City Year's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.