The posting
Front Desk Supervisor
Accelerate your career with Ed Morse Automotive Group! With 80+ years of industry experience, we provide excellent service to our customers and team members. Our expanding automotive group spans across FL, TX, OK, MO, MT, IL, IA, CO, and AZ with over 60 + locations, representing 40+ automotive, powersports, and motorcycle brands. Join a family-oriented company that values personal and professional growth.
We are currently seeking an Front Desk Supervisor to join our Ed Morse team.
Front Desk Operations and Leadership
- Oversee daily front desk operations to ensure efficient, professional, and consistent service.
- Lead by example while actively assisting with guest check-ins, check-outs, reservations, and guest requests.
- Prepare and maintain weekly front desk schedules to ensure appropriate staffing coverage.
- Train, coach, mentor, and support front desk associates to promote professional growth and operational excellence.
- Monitor employee performance and reinforce hotel policies, procedures, and brand standards.
- Assist with interviewing, onboarding, training, and evaluating front desk team members.
- Promote a positive and professional work environment built on teamwork, respect, and accountability.
- Communicate operational updates and participate in hotel leadership meetings as needed.
- Cover shifts as needed or on call.
- Reconcile end of month of duties.
Qualifications
- Associate’s degree in hospitality management or related field preferred.
- At least 3-5 years of experience in hotel operations, sales, and group management.
- Strong leadership, communication, and interpersonal skills.
- Ability to work independently and manage multiple priorities in a fast-paced environment.
- Excellent problem-solving and decision-making skills.
- Proficiency in Microsoft Office and hotel management software.
- Ability to work flexible hours, including nights, weekends, and holidays.
Why Ed Morse?
In addition to a rewarding career, Ed Morse offers our employees the following:
Benefits
- 401K with a 25% match up to 6% of your contribution
- Competitive Health Benefits including: Medical, Dental, Vision, and Telemedicine
- Supplemental Insurance options, Life Insurance, Short Team Disability & Long-Term Disability
- Employee Assistance Program-Short-term counseling on all aspects of life!
- Paid Training and Business travel
- Ongoing Education
- Vacation Pay and Sick Pay
- Six Paid Holidays each calendar year
- Fantastic Employee Purchase Program! – Discounts on vehicles, parts & service
- Employee Referral Program- Get rewarded for working with friends!
- Opportunities in multiple states with over 40+ brands and growing!
- Uncapped Earning Potential
Equal Opportunity Employer



