The posting
ABOUT CLARION
The hardest part of healthcare shouldn’t be getting an appointment. Today, medical staff drown in backlogs of calls, faxes, and scheduling requests. Patients struggle to get the right care at the right time, staff members burn out, and clinics lose billions in revenue. This isn’t a failure of care - it’s a failure of capacity.
Clarion exists to solve this problem at scale. Our AI agents handle the patient journey from end-to-end; from scheduling and rescheduling appointments, to managing referrals and prescription refills. Our AI performs complex workflows with a human-like touch that patients love.
We’ve raised $10M from Accel, Y Combinator, and Sequoia (Scout), along with founders from Ophelia, Medallion, and Counsel Health. We’re an in-person team based in New York City, moving quickly to ensure every patient gets the care they need.
WHY JOIN US?
- Solving a real-world challenge: We’re addressing a critical problem that affects millions of patients and providers daily. Our AI agents outperform human schedulers and restore the time needed to focus on patients.
- Early-stage with strong market validation: We’ve seen 10x revenue growth in the last year alone. We handle millions of interactions for customers ranging from virtual care clinics to a $5B health insurance company.
- Founding team: Our co-founders bring a deep understanding of the healthcare landscape. Our CEO is a Stanford/Harvard-trained physician and clinical ops leader (Two Chairs, Ophelia), and our CTO is an ex-Amazon Alexa engineer who led AI/ML teams at Salesforce.
- Outsized early impact: You'll be joining at an early stage where your contributions shape our company's trajectory, processes, and culture, with significant influence on how we grow.
- In-person collaboration advantage: We've built in-person since day one and maintain this as a strategic advantage. We move faster, build stronger bonds, and create a cohesive culture.
WHAT YOU'LL BE WORKING ON
- Own the candidate journey from discovery to close, eliminating administrative friction and ensuring a world-class experience for every hire.
- Create automated workflows that scale our reach while maintaining the level of personal touch required to attract talent.
- Build a system to identify and engage candidates by treating the recruiting funnel with the same level of rigor as a sales or product pipeline.
- Establish the narrative that attracts exceptional people to Clarion and ensures we are the first choice for the most ambitious candidates.
REQUIREMENTS
- 2-4+ years in talent acquisition in high-growth SaaS or early-stage startups. You have a track record of identifying and landing high-caliber technical talent.
- A clear, compelling communicator who can translate Clarion’s mission into a narrative that resonates with the most ambitious candidates.
- Comfortable in fast-paced, unstructured environments. You are proactive about identifying process bottlenecks and solving them before they scale.
- Ability to manage complex hiring projects from start to finish, coordinating across multiple teams with high precision.
- Excited to work in-person at our NYC office.
YOU ARE A GOOD FIT IF
- You believe the best companies are won or lost on talent density and speed of hiring.
- You view hiring as a discipline that requires persistent optimization and modern tooling.
- You’re highly organized and can balance multiple roles while maintaining a clear view of company priorities.
- You move faster than the competition and understand that speed is a competitive advantage in talent acquisition.
- You thrive in a fast-paced environment and want to shape the foundational culture of a company from day one.
WHAT WE OFFER
- Direct mentorship: Work closely with our founding team and experienced leaders who will invest in your professional development
- Meaningful equity: Early employee stock options with significant ownership potential
- Comprehensive benefits: 100% covered healthcare, flexible time off, commuter benefits, weekly team lunches
- Team culture: Quarterly retreats and monthly team events that build genuine connections in our close-knit NYC team
- Impact at scale: Work that builds the infrastructure to help millions of patients access care
INTERVIEW PROCESS
At each stage, we decide within 24hrs and update you shortly after:
- First Chat (15min) [Virtual]: A casual conversation about the role and your experience to see if there's a good initial fit.
- Experience Deep Dive (45min) [Virtual]: We'll explore your recruiting experience, how you've built pipelines for hard-to-fill roles, and your approach to creating hiring processes that scale.
- Team Day (Half-day) [In-Person]: Visit our New York office to meet our team. You'll work through a recruiting challenge, showing your strategic thinking and operational rigor. You'll also get a sense of our company culture and working environment.
If you're ready to build the talent engine that will transform healthcare communication, we’d love to hear from you.
