Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 5 days ago

Customer Systems Coordinator

Cleco22 open roles

Where
Pineville, LA
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowCustomer Systems CoordinatorCleco · Pineville, LA

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Cleco's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. Cleco postings stay open a median of 14 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: posted 5 days ago

Cleco median: 14 days open

The posting

The Customer Systems Coordinator provides technical systems support for all users of the various Customer Service Systems (SAP, Fiori, etc.) and all databases utilized by the Customer Service Employees. Assumes responsibility for tasks delegated and reports information to immediate supervisor. Employee must have the ability to detect and process errors or problems and independently follow through of completion of tasks in regards to BPEM Cases. Employee must assist in the training of internal customers, participate in testing of software changes to the various Customer Systems and provide procedural documentation for Customer Services. Assumes the responsibility of processing various payment methods received to customers account. Also must recognize and recommend areas needing improvement and perform other duties as required.

Key Responsibilities

  • Champions a corporate culture that emphasizes transparency, integrity, safety, environmental responsibility, employee development, sense of belonging , customer service, and operational excellence
  • Participate in providing written documentation of upgrades/enhancements to various programs.
  • Assist in making decisions on implementing new and profitable enhancements for Customer Systems processes/procedures.
  • Ability to communicate effectively, both orally and written.
  • Ensure BPEM cases are completed by the acceptable timeframe and issues are resolved.
  • Assist in system maintenance and user testing of needed changes of various business processes.
  • Assist in providing user access/updating passwords to various websites.
  • Ensure all customer payments are processed daily and timely.
  • Proactive in resolving technical/computer issues.
  • Ensure communication links with internal/external customers are maintained.
  • Promote a safe work environment by observing safety rules.
  • Demonstrates a working knowledge of all Customer Systems processes and procedures.
  • Assist other team members in effective problem solving.
  • Ability to work effectively and efficiently with other departments to resolve key issues.
  • Ensure Rejects/Exceptions are handled accurately and timely daily.
  • Ability to work through problems and finds solutions for root cause.
  • Demonstrates the ability to be perceptive in continuous learning to enhance knowledge.
  • Assist is preparing user test plans on changes in business processes.

Qualifications

  • Secondary/High School Diploma
  • 1+ years of related experience
  • Cash handling experience required
  • Strong business acumen pertaining to the Utility industry
  • Knowledge of leading practices for their practice area
  • Planning and project management skills
  • Willingness and ability to learn new technologies on the job
  • Proficient at functioning effectively within a team environment, present ideas and opinions in a respective and collegial manner

Key Competencies

BEHAVIORAL

  • Building Partnerships
  • Leading Teams
  • Business Acumen
  • Communication
  • Courage
  • Building Self-Insight
  • Driving for Results
  • Energizing the Organization
  • Driving Execution
  • Building Trusting Relationships
  • Driving Innovation
  • Planning and Organizing
  • Safety
  • Establishing Strategic Direction
  • undefined

TECHNICAL

  • Analytical skills
  • Compliance

May perform other duties as assigned.

Salary dependent on experience, skills, education, and training.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Cleco's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Cleco's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Cleco's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.