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Open nowPosted 7 hours ago

Member of Technical Staff

Clera278 open roles

Pay
$130,000 – $220,000 a year
Where
San Francisco
Work mode
On site
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Your applicationOpen nowMember of Technical StaffClera · San Francisco

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The clock on this job

Early applications get read.

13.7% of postings close within 7 days. Measured by our own scanner across the market. Clera postings stay open a median of 6 days.

Share of postings closed within
  1. 2.3%1 day
  2. 4.8%3 days
  3. 13.7%7 days
  4. 22.1%14 days
  5. 37.2%30 days
  6. 59.1%60 days
This job: posted 7 hours ago

Clera median: 6 days open

The posting

ABOUT THE ROLE

Join a small engineering team building AI systems for hospitality operations. You will own full-stack components that resolve guest requests, from understanding intent and retrieving relevant information to coordinating tools and generating responses.

WHAT YOU'LL DO

- Build response-generation pipelines that classify intent, assemble context, select tools, and determine whether to respond or escalate.

- Develop retrieval systems that ground responses in accurate, current customer data, including handling messy inputs.

- Build reliable multi-step tool workflows and manage third-party API failures during conversations.

- Create evaluation frameworks using real conversations to measure quality and catch regressions.

- Implement observability and tracing that make complex agent behavior understandable to support teams.

- Build interfaces and controls that let non-technical teams configure agent behavior.

- Extend agent capabilities to voice, including real-time transcription and tool use.

- Improve speed and cost through model routing, caching, and prompt refinement, while owning related infrastructure, data pipelines, integrations, and APIs.

WHAT WE'RE LOOKING FOR

- At least 3 years of experience shipping production software used by real people; 5 or more years is relevant experience.

- Experience designing, debugging, and evaluating production AI or ML systems, including retrieval, prompt engineering, or model orchestration.

- Hands-on individual-contributor experience across multiple areas of the stack, such as backend, frontend, infrastructure, or data pipelines.

- Proficiency in a backend language such as Python, Go, Rust, or Java, and experience integrating third-party APIs.

- Experience with retrieval quality, multi-step workflows or function calling, production evaluation, and observability or tracing.

- Strong software engineering fundamentals supported by relevant formal education.

- Experience with real-time systems, voice, user-facing configuration tools, or model cost and latency optimization is valuable.

COMPENSATION & BENEFITS

Base salary: $130,000 to $220,000 annually, plus 0.20% to 1.20% equity. Benefits include health insurance and a 401(k) match. Visa sponsorship is not available; candidates must be authorized to work in the United States.

LOCATION

On-site in San Francisco, California.

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