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Open nowFirst seen 5 days ago

Power and Energy CAT Connect Administrator

Cleveland Brothers Equipment124 open roles

Where
Erie, PA, USA
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Your applicationOpen nowPower and Energy CAT Connect AdministratorCleveland Brothers Equipment · Erie, PA, USA

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Cleveland Brothers Equipment's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. Cleveland Brothers Equipment postings stay open a median of 1 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: first seen 5 days ago

Cleveland Brothers Equipment median: 1 days open

The posting

Power & Energy Division CAT Connect Administrator

Job Description

This position has a key role in the administrative support of Caterpillar Connectivity platforms and third party monitoring offerings for the entire P&E division. This individual works directly with the Technical Support Team assisting Cleveland Brothers sales, service our customer base and aftermarket support providing professional administrative technical assistance The individual selected will assist with on-boarding CAT and other OEM-branded equipment onto the proper CAT or third party monitoring platform, provide customer training for these monitoring services, assist these customers setting up custom notifications, provide first call technical support, online equipment communication troubleshooting, work with multiple sales and service teams to ensure the correct equipment is selected for their application, provide onsite customer installation and training support as needed. Follow all connected equipment to ensure proper billing in a timely manner.

Primary Responsibilities:

  • Possess excellent verbal, written, analytical, and administrative skills with attention to detail; • Regularly update and maintain information in dealer business system, and other data base repositories; • Accurately create and maintain digital files and folders on network drives; • Work with the EM Solutions Group to maintain, generate, and reconcile accurate invoices • Create, review, maintain, and update Excel files for daily, weekly, monthly, quarterly, and annual reporting; • Collect and accurately assemble multiple types of digital, physical, and verbal information from various sources; • Utilize third party web interfaces to verify equipment communication data is accurate. • Ability and proficiency to learn and effectively utilize Caterpillar and dealer web sites and information; • Professionally maintain confidential files for storage and documentation; • Serve as back-up support for other positions/duties.

Skills, Knowledge, Qualifications:

Intermediate to advanced computer skills required. Applicants must be proficient with Microsoft office applications. Successful candidates will possess excellent verbal and written administrative skills with an emphasis on accuracy and detail. Ability to prioritize duties, work both independently and within a team. Strong self-starting, interpersonal, professional communication, and multi-tasking skills are required. Must be accountable, flexible, and successful both individually and within a team environment. Willing to travel as needed to assist customers, technicians and training.

Why Join the Cleveland Brothers Team

  • Market Leading Benefits Package: Medical, dental, vision, life insurance, 401(k) match, short- and long-term disability, health savings account, PTO, Profit Sharing Account.
  • Advancement: Take your career to the next level with a dynamic organization that wants to see you succeed! In addition to room to grow in this role, there are limitless opportunities across 29 locations whether you want to move up, or into another division of the company.
  • Stability – Cleveland Brothers has been around for 75 years. Experience tremendous job security in an essential role with an organization that is around for the long haul.

About Us: Founded in 1948, Cleveland Brothers Equipment Co., Inc., is the exclusive Cat® dealer of western and central Pennsylvania, northern West Virginia and western Maryland, providing new, used and rental equipment, parts and service.

Cleveland Brothers supplies a vast variety of solutions and products, including construction machinery, industrial diesel and gas engines and generators, air compressors and boosters, oil and gas machinery and much more, in addition to full truck service for all makes and models. With 29 locations, customers have access to all of the parts and equipment needed to get the job done, backed by industry-leading technicians and staff. For more information, please visit www.ClevelandBrothers.com.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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