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Open nowPosted 56 days ago

Restaurant Floor Manager - Sailing Center

Cleveland Metroparks31 open roles

Where
Cleveland, OH, USA
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Your applicationOpen nowRestaurant Floor Manager - Sailing CenterCleveland Metroparks · Cleveland, OH, USA

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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Cleveland Metroparks's own form.

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. Cleveland Metroparks postings stay open a median of 1 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: posted 56 days ago

Cleveland Metroparks median: 1 days open

The posting

Cleveland Metroparks is seeking a Restaurant Floor Manager to serve as part of the opening team at the new Patrick S. Parker Community Sailing Center at E. 55th Street Marina. The Floor Manager plays a central role in creating an exceptional dining experience for every guest. This position oversees daily front-of-house operations, ensuring servers, hosts, and bussers are well-trained, knowledgeable, punctual, and prepared to deliver outstanding service. A successful Floor Manager brings a personable and positive attitude to the team, demonstrates strong accountability, and adapts seamlessly to the fast-paced, ever-changing restaurant environment.

Key Responsibilities:

  • Hire, supervise, train, schedule, and evaluate front‑of‑house seasonal staff; provide constructive feedback to support growth and ensure alignment with policies.
  • Ensure a positive guest experience, resolve concerns, answer questions, and support event promotion.
  • Oversee daily service operations, ensuring proper guest greeting, order accuracy, staff appearance, and completion of side work.
  • Provide hands‑on support on the dining room floor, including expo duties, running food, bussing tables, delivering drinks, and seating guests.
  • Perform administrative tasks such as running reports, managing cash‑outs and deposits, maintaining petty cash, processing invoices, and updating Micros system data.
  • Assist the General Manager with operational needs and special projects.
  • Support event and party planning, including menu coordination, seating arrangements, scheduling, and staffing.

Education and Experience:

  • Bachelor’s Degree in restaurant management, hospitality, or a related field preferred.
  • Minimum two years of experience in food service, customer service, or management. Prior supervisory experience is required.
  • Food Protection Manager Certification preferred.
  • Equivalent combinations of education, training, and experience may be considered.

Qualifications:

  • Must possess a valid driver’s license.
  • Strong interpersonal skills with the ability to build and maintain positive working relationships with staff, guests, and stakeholders.
  • Demonstrated leadership abilities, including problem solving, decision making, and managing multiple priorities.
  • Ability to maintain a valid Food Protection Manager Certification.
  • Highly organized with strong attention to detail and accuracy.
  • Ability to collaborate effectively and work cooperatively with others.
  • Clear, concise verbal and written communication skills.
  • Proficiency in Microsoft Office programs.
  • Professional maturity, discretion, and the ability to handle confidential information.
  • Ability to work independently, take initiative, and adapt to changing needs.

Work Days: Schedule varies, including days, evenings, weekends, and holidays, to meet the operational needs of the restaurant

Application Deadline: Open until filled

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