The posting
POSITION SUMMARY:The Wellness Coordinator is responsible for the smooth and effective delivery of land, and virtual group exercise programs, personal training services, and Wellness Center services that occur both in the branch and in affiliated community locations. Responsibilities include recruiting, scheduling and supervising employees in these areas, meeting financial goals, managing program schedules, creating innovative services, and maintaining equipment. ESSENTIAL FUNCTIONS:• Ensure (and, when necessary, provide) appropriate leadership for land and virtual group exercise classes and personal training. Find certified and competent substitute instructors to cover open classes; fill-in to teach such classes or training appointments if other coverage cannot be obtained.• Ensure that class attendance and personal training documentation are accurately recorded in the designated manner.• Keep timely and accurate records of participants in personal training and specialty classes, including pulling rosters for specialty classes from Daxko and ensuring class and personal training participants have paid the appropriate fees.• Maintain accurate records of staff CPR, group exercise, and personal training certifications.• Complete bi-weekly payroll process as designated by supervisor.• Ensure that all program information in Daxko is accurate and current.• Ensure that class schedules for land, aquatic and virtual group exercise classes are accurate and up-to-date, in print and on the website. In collaboration with supervisor, make necessary changes to class schedules, class leadership and Wellness Center staff coverage.• Create and review monthly personal training sales goals with all staff personal trainers.• Develop promotional materials in collaboration with supervisor and Marketing. Develop and implement appropriate and effective marketing and promotional plans.• Monitor income and expenses in relationship to budget. Work with supervisor to implement actions to ensure sound fiscal management.• Address all concerns regarding land & virtual wellness programming (content, safety, instruction, etc.). Respond to member feedback in a timely manner.• Monitor wellness equipment for safety and functionality. Complete equipment safety reporting and inventory as directed. • Work with supervisor and branch Membership leadership to ensure successful delivery of new member onboarding processes.• Maintain positive rapport with staff, participants, and parents of participants (if applicable).• Ensure that wellness programming and instruction are in full compliance with designated YMCA of Greater Cleveland standards and guidelines (curriculum, procedures, etc.)• Know emergency procedures and the location and proper use of emergency equipment.• Gather periodic participant feedback through distribution and compilation of written evaluations.• Actively promote and assist in YMCA programs, special events. fundraising and the Annual Campaign.• Attend required workshops, meetings and training sessions to enhance professional competence and remain current on YMCA of Greater Cleveland procedures; attend staff meetings as directed.• Identify training needs and initiate development activities for wellness staff. Recommend effective personnel management actions (i.e., employee counseling process).• Notify supervisor of job openings, follow hiring and interview process guidelines. Assist supervisor in making the final selection. • Keep employees informed as to association and branch events, plans, and progress on organizational goals.• Monitor and participate in disinfection, cleanliness, and orderliness in the wellness areas QUALIFICATIONS:Education:• High school diploma or equivalent required; Associates Degree preferred. Experience: • Minimum of (1) one year experience in group exercise class instruction and/or personal training• Minimum of (1) one-year experience in staff supervision. Certification(s) and Requirements:• Current national NCCA-accredited Group Exercise Instructor certification, YMCA Group Exercise Instructor certification, or NCCA-accredited Personal Training certification.o EXCEPTION – Candidates who hold a BS in Exercise Science or Kinesiology must obtain a NCCA-accredited certification of their choice within 90 days of hire.• Certification in CPR at the level of Basic Life Support or Professional Rescuer, Basic First Aid, and Emergency Oxygen Administration and associated-determined safety training required within 30 days of hire. • Required to complete Principles of Member Health and Wellness (in LINK), and the job-specific technical training within 90 days of hire. • Maintain all required certifications. Technical Skills and Knowledge:• Program expertise to instruct classes or personal training sessions when assigned staff member is unavailable.• General knowledge of body mechanics, exercise physiology, anatomy, healthy lifestyle, and current industry trends (innovation).• Must be knowledgeable in the safe and effective use of selectorized, cardio, free weight and group exercise equipment.• Must maintain confidentiality and practice discernment and tact.• Must be highly self-motivated and able to perform superior work without direct supervision.• Must have basic expertise in common office computer software, including Word and Excel.• Have knowledge of YMCA policies/procedures and current program offerings within the branch.• Possess good organizational skills, the ability to work effectively with others as part of a team, ability to work independently, and the ability to adapt to a changing environment.• Demonstrate commitment to the mission, cause of the YMCA, and uphold its values and ethics. • Ability to work effectively work with people of different backgrounds, abilities, opinions and perceptions• Willingness and ability to be a mandated reporter for any signs or suspicion of child abuse and neglect. All employees are required to follow the child abuse and neglect reporting process: completion of Suspected Child Abuse/Neglect reporting form, calling children protective services (696-Kids) and notifying your immediate supervisor, branch executive, risk management and human resources department (s). PHYSICAL DEMANDS:Definition: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.• Physical ability to lead exercise classes, demonstrate exercises, and effectively communicate with and observe participants.• Ability to lift/move up to 50 lbs• The ability to perform frequent amounts of sitting, standing, swimming, walking, reaching, stooping, kneeling, bending and or instructing others for the duration of their shift.• The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.
