The posting
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀
SUMMARY
You'll build and own the AI-powered growth system that takes users from signup to getting real value from ClickUp, adopting Brain², and choosing to pay. You'll work closely with our founders, who are deeply involved in how we build with AI, and you'll be expected to push what's possible alongside them. This is a hands-on builder role, not a campaign or roadmap management role.
RESPONSIBILITIES
- Own the post-signup journey across onboarding, activation, retention, and conversion to paid, connecting in-product experiences, in-app guidance, and lifecycle email.
- Find where users drop off in onboarding and activation funnels, and partner with Product to ship changes that fix them.
- Build AI systems that generate new content for each individual user based on their intent, workspace context, and product behavior.
- Build recursive learning loops so the system measures outcomes, learns what worked, and improves future content and decisions on its own, with humans reviewing and steering.
- Drive paywall, upgrade, promo, and anti-churn experiences that reflect real value, not short-term pressure.
- Partner directly with the founders, Product, Engineering, and Data to prototype, ship, and iterate fast.
REQUIREMENTS
- 5+ years in growth, lifecycle, or growth product roles in self-serve SaaS, with measurable activation, retention, or monetization results.
- Proven experience optimizing onboarding and activation funnels, working closely with Product to ship changes to the core experience, not just the messaging around it.
- Hands-on experience building AI systems that generate user-level content, beyond templated personalization or segment routing.
- Hands-on experience building systems that recursively learn from performance data and adapt without manual rework.
- Technical fluency to connect behavioral data, AI decisioning, content generation, and delivery into one working system.
- Strong experimentation and product judgment, and comfortable operating as an IC with high ownership and little process.
HOW WE'LL EVALUATE YOU
Show us what you built. Walk us through a system or funnel improvement you owned: how it worked, what you owned, and what it moved.
Show us how you'd build it here. Walk us through how you'd build an AI-native lifecycle system for ClickUp, including what it knows about each user, how it generates their next message, how it learns from results, and where humans stay involved.
Equal Opportunity Employer
ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Privacy Notice
ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice
If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details.
Visa Sponsorship
Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.
Fraud Alert
ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to [email protected].
AI Processing Notice
ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at [email protected].
