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Open nowPosted 3 days ago

Customer service teamleader met kennis Duits

Client of Manpower

Where
Roeselare, Belgium
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Your applicationOpen nowCustomer service teamleader met kennis DuitsClient of Manpower · Roeselare, Belgium

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Client of Manpower's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

13.4% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.2%1 day
  2. 4.6%3 days
  3. 13.4%7 days
  4. 21.6%14 days
  5. 36.2%30 days
  6. 59.0%60 days
This job: posted 3 days ago

The posting

MANPOWER Office People is specialist in het rekruteren van bedienden. We gaan telkens voluit voor de 'Perfect Match' tussen werkgever en sollicitant! Welcome to a world of opportunity!

Voor onze klant in Roeselare, actief in de voedingssector zoeken we een Teamleader Sales Support met kennis Duits.

Jobomschrijving

Je bent verantwoordelijk voor de dagelijkse aansturing van een team van 10 medewerkers. Je verdeelt het werk, bewaakt de prioriteiten en ondersteunt je collega's in hun professionele ontwikkeling. Daarnaast begeleid je nieuwe medewerkers tijdens hun onboarding en voer je regelmatig feedback- en evaluatiegesprekken.

Zelf blijf je operationeel betrokken bij de Duitse markt en stimuleer je een cultuur van samenwerking, klantgerichtheid en teamspirit.

Je coördineert klantendossiers van A tot Z

Je werkt nauw samen met verschillende interne afdelingen, waaronder Sales, Verpakking, Kwaliteit en R&D. Wanneer klanten specifieke wensen hebben rond verpakking of productspecificaties, zorg jij voor een vlotte opstart van het traject en volg je dit nauwgezet op tot het product productieklaar is.

Je bewaakt prijzen en contracten

Je beheert het productportfolio van je klanten en zorgt voor een correcte verwerking van prijsafspraken en contracten binnen het ERP-systeem. Daarnaast volg je volumecontracten op en zorg je ervoor dat afspraken, planning en productie perfect op elkaar zijn afgestemd.

Je bent het aanspreekpunt voor de klant

Je staat klanten professioneel te woord, beantwoordt hun vragen en volgt dossiers nauwkeurig op. Eenvoudige klachten behandel je zelfstandig, terwijl je voor complexere dossiers samenwerkt met gespecialiseerde collega's.

  • Je hebt ervaring binnen Sales Support, Customer Service of een commerciële binnendienstfunctie met een coördinerende rol.
  • Je hebt reeds leidinggevende ervaring of bent klaar om de stap naar een leidinggevende functie te zetten.
  • Je werkt nauwkeurig, hebt een sterke affiniteit met cijfers en bent vertrouwd met ERP-systemen, bij voorkeur SAP.
  • Je communiceert vlot in het Nederlands en Duits, zowel mondeling als schriftelijk.
  • Je houdt ervan om structuur te brengen in complexe dossiers en zoekt steeds naar praktische oplossingen.

Posting text belongs to the employer. Removal requests: contact us.

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